Product Genius - BMW of Tigard

Holman•Tigard, OR

About The Position

BMW of Tigard, part of Holman, is seeking a Product Genius to help customers understand BMW products, features, and technology. The role involves identifying customers’ needs, guiding them through test drives, maintaining a high level of product knowledge within the dealership, supporting Sales Consultants during the sales process, and serving as a key contact for questions about product use and functions. The position requires weekend availability. Compensation is listed as $22.50 per hour, with the broader pay range stated as $21.57–$28.58 per hour, commensurate with job-related skills, experience, education or training, and location. Holman describes its workplace as focused on rewarding careers, employee development, and diversity, equity, and inclusion. Benefits described for regular full-time employees include health, vision, dental, life and disability insurance; flexible spending and health savings accounts; an employee assistance program; a 401(k) with company match; paid time off and holidays; bereavement and jury-duty leave; paid pregnancy and parental leave; paid military leave; and tuition reimbursement. Benefit programs may vary by country or worker type.

Requirements

  • Highly motivated, with strong enthusiasm for BMW and a high affinity for technology.
  • Enjoys learning about innovative technologies.
  • Excellent interpersonal and customer service skills.
  • Self-motivated and driven.
  • Able to work well with others.
  • Must be able to work weekends.

Nice To Haves

  • Experience representing a luxury or prestige brand, or experience in product marketing; preferred but not mandatory.

Responsibilities

  • Inform customers about specifications, features, and product use across BMW products.
  • Conduct a needs analysis together with the customer.
  • Manage the test-drive process.
  • Maintain a high level of product knowledge within the dealership.
  • Support Sales Consultants during the sales process.
  • Serve as the main point of contact for customer questions about products, including their use and functions.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • Flexible spending and health savings accounts
  • Employee assistance program
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Bereavement and jury-duty leave
  • Paid pregnancy and parental leave
  • Paid military leave
  • Tuition reimbursement
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