Product Engineer - Pumps

Pentair•Apex, NC

2d•$82,300 - $152,800

About The Position

Pentair is hiring a Product Engineer - Pumps to join its Apex, North Carolina team. The role serves as a technical resource to Product Management, Sales, Customer Service, Operations, and Engineering. It supports customers, improves product quality and reliability, accelerates root-cause investigations, and helps develop technical talent. The position reports to the Product Line Leader - Pumps. The engineer provides technical support for assigned Pentair Pool product categories, assists with customer and field troubleshooting, and contributes technical expertise to product management, quality improvement, competitive benchmarking, knowledge transfer, and sustaining engineering. The role also supports factory projects, component evaluations, validation activities, special projects, and cross-functional work as business needs require.

Requirements

Bachelor of Science degree in Electrical Engineering, Mechanical Engineering, or a related engineering discipline.
At least 5 years of experience in pool equipment, electromechanical systems, connected products, water treatment, heating, or related product categories.
Strong understanding of product system design, performance, controls, manufacturing processes, and field application requirements.
Demonstrated experience with root-cause analysis, product troubleshooting, and quality improvement initiatives.
Ability to communicate complex technical concepts to non-technical audiences.
Experience working directly with customers, service organizations, and manufacturing teams.
Strong problem-solving skills and ability to operate independently in a part-time advisory capacity.
Experience conducting competitive benchmarking and product teardowns.

Nice To Haves

Electromechanical experience.
Familiarity with applicable regulatory, safety, and certification requirements for North American product markets.

Responsibilities

Serve as a subject matter expert for assigned Pentair Pool product categories, responding to technical inquiries from Sales, Customer Service, service teams, distributors, and customers.
Assist in diagnosing field issues and recommend corrective actions to improve customer satisfaction and product performance.
Support customer visits, troubleshooting efforts, and technical escalations as required.
Provide technical expertise to Product Management and help translate market needs into technical specifications.
Evaluate product opportunities, feature enhancements, and design changes for technical feasibility and customer value.
Support documentation reviews, technical specifications, and product performance analyses.
Partner with manufacturing and quality teams to investigate field failures and product issues.
Lead or support root-cause analyses and corrective-action activities.
Identify recurring issues and recommend product, process, or supplier improvements to increase reliability and reduce warranty costs.
Conduct competitive product teardowns and technical evaluations, documenting insights, design approaches, strengths, weaknesses, and emerging technologies.
Provide recommendations to support product roadmaps and differentiation strategies.
Develop technical documentation, troubleshooting guides, and best practices to preserve organizational knowledge.
Support technical training for internal teams, distributors, and customers as needed.
Assist with factory projects, component evaluations, validation activities, and sustaining engineering initiatives.
Support special projects and cross-functional activities as business needs require.