Product Director - Healthcare - Executive Director
About The Position
As a Client Integrations Product Director in Healthcare Payments, you lead customer-centric product innovation and develop products and features that address customer needs. You are accountable for product vision, roadmap execution, risk management, and business growth outcomes, with a focus on healthcare integrations leveraged by clients. You partner with Technology, Operations, Risk/Compliance/Legal, and client-facing teams to define requirements, prioritize backlogs, and deliver outcomes across complex, regulated payment and data flows. You lead the product life cycle from planning and execution through future development, adapting and developing capabilities and methodologies while managing risks and achieving business targets for cost, features, reusability, reliability, and scalability. You own product performance and investments in enhancements, monitor market trends and competitors, and identify opportunities for differentiation. You also coach and mentor the product team in product discovery, research, ideation, prototyping, adoption, and delivery. J.P. Morgan Healthcare Payments provides healthcare-specific payment solutions connecting consumers, providers, payers, and health technology companies. Its solutions are HIPAA-compliant and certified to securely process payments and move healthcare data at scale, using embedded integration to streamline operations and improve the consumer experience.
Requirements
- 10+ years of experience or equivalent expertise delivering products, projects, or technology applications.
- Extensive knowledge of the product development life cycle, technical design, and data analytics.
- Experience building healthcare ecosystems and relationships with healthcare ISVs.
- Proven ability to influence adoption of product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- Experience driving organizational change and managing stakeholders across multiple functions.
Nice To Haves
- Recognized thought leader within a related field.
- Experience with healthcare payments or a closely related field.
Responsibilities
- Own product vision, roadmap execution, risk management, and business growth outcomes, focusing on client-leveraged healthcare integrations.
- Partner with Technology, Operations, Risk/Compliance/Legal, and client-facing teams to define requirements, prioritize backlogs, and deliver outcomes across regulated payment and data flows.
- Lead the product life cycle through planning, execution, and future development, adapting capabilities and methodologies, managing risks, and achieving business targets for cost, features, reusability, reliability, and scalability.
- Coach and mentor the product team in solution generation, market research, storyboarding, mind-mapping, prototyping, product adoption strategies, and product delivery.
- Own product performance and invest in enhancements to achieve business objectives.
- Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
