Product Director - Head of Product Practices

JPMorgan Chase & Co. • Jersey City, NJ

13d • $180,500 - $285,000

About The Position

The Product Director - Head of Product Practices leads customer-centric product innovation and the development of practices for managing infrastructure platforms as products. The role oversees product vision, roadmaps, development, execution, risk management, product performance, and business growth objectives. It establishes and leads a Product Management Center of Excellence, ensuring that current, consistent practices and governance span the product lifecycle, from market and customer understanding through strategy, iterative delivery, launch, scaling, and retirement.

The role elevates product management across the organization through coaching, training, career development, and a community of practice, while clarifying responsibilities among product management, engineering, and architecture. It operationalizes AI assistants and automations throughout the product management lifecycle, with governance, instruction management, and cost controls, and is accountable for their business value and outcomes. The position partners across product management, business units, platform engineering, architecture, program execution, enterprise strategy, and shared tooling organizations to align demand, ownership, and priorities and encourage adoption through influence and partnership.

The role embeds business, risk, security, regulatory, control, and cost considerations into product practices, including the ability to demonstrate and evidence controls. It leads and develops a team and measures practice adoption and maturity based on uptake and outcomes. JPMorganChase describes its total rewards package as including role- and location-dependent base salary, potentially eligible commission or incentive compensation, and benefits subject to eligibility.

Requirements

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
• Extensive knowledge of the product development lifecycle, technical design, and data analytics.
• Proven ability to influence adoption of product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving organizational change and managing stakeholders across multiple functions.
• Experience leading a product management function, practice, or Center of Excellence.
• Experience managing platform or infrastructure products serving internal customers.
• Experience building and scaling enterprise product management practices, operating models, or Centers of Excellence.
• Experience coaching, mentoring, and developing product managers.
• Hands-on experience developing AI-enabled assistants, automations, or workflows and evaluating high-value use cases for adoption.
• Experience operating within financial services or another highly regulated industry.

Nice To Haves

• Recognized thought leader within a related field.
• Understanding of technologies across the infrastructure stack, including compute, storage, networking, cloud platforms, developer tooling, and shared services, sufficient to hold credible conversations with engineering.

Responsibilities

• Oversee product vision, roadmaps, development, execution, risk management, and business growth targets.
• Lead the product lifecycle from planning and execution through future development, adapting products and methodologies while managing risks and business targets such as cost, features, reusability, and reliability.
• Coach and mentor the product team on product practices, research, solution generation, prototyping, adoption strategies, and product delivery.
• Own product performance and investments in enhancements to achieve business objectives.
• Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
• Establish and lead the Product Management Center of Excellence, including practices, templates, playbooks, and governance across the infrastructure platform product lifecycle.
• Ensure product management practices remain current and are applied consistently across product areas.
• Drive coaching, training, career development, and a community of practice; improve product management maturity and clarify responsibilities among product management, engineering, and architecture.
• Operationalize AI assistants and automations across the product management lifecycle, including governance, instruction management, and consumption cost controls.
• Evaluate AI use cases for business value and be accountable for the capacity, decision-quality, and cycle-time outcomes of funded solutions.
• Partner with product managers and teams across business units, platform engineering, architecture, program execution, enterprise strategy, and shared product tooling.
• Convene forums to align demand, ownership, and priorities, and drive adoption through influence and partnership.
• Embed business, risk, security, regulatory, control, and cost considerations into product practices and ensure controls can be demonstrated and evidenced.
• Lead and develop the team and measure practice adoption and maturity based on uptake and improved outcomes.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed