Head of Product

Urban Ridge Supplies•New York, NY
•Hybrid

About The Position

Alternative Payments is building a financial operating system for SMBs, starting with MSPs and expanding from accounts receivable into accounts payable, AI-powered analytics, and other capabilities. The Head of Product will own the full product vision across the growing AI platform and bring accounts receivable, accounts payable, and analytics together into a coherent product experience. The role is available to candidates eligible to work in New York or Toronto and is hybrid. The role combines product strategy and hands-on cross-functional leadership. The Head of Product will lead and develop product managers and oversee product design scope across the organization; work closely with PMs on technically rigorous requirements; partner with engineering; and establish effective practices for discovery, prioritization, documentation, and collaboration. The role will also guide thoughtful implementation of AI as a product capability that creates value for partners. Alternative Payments describes its culture as collaborative, high-ownership, and customer-focused, with an emphasis on transparency, resourcefulness and AI, partnership, boldness, and accountability.

Requirements

  • 10+ years of product experience.
  • Meaningful experience in financial technology, such as payments, lending, or money movement, or in a vertical SaaS company with a large payments revenue contribution.
  • Proven experience managing product managers and designers across a multi-product portfolio.
  • Technical ability to read system design documents, challenge engineering estimates, and help product managers write PRDs trusted by engineering teams.
  • Fluency in AI as a product capability, including the ability to explain how AI has been implemented in a product organization beyond team tooling.
  • Familiarity with embeddings, RAG, and agent-based architectures at a level that earns engineering credibility.
  • Strong written and verbal communication skills, including the ability to write clear strategy documents and run effective leadership reviews.
  • Eligible to work in New York or Toronto.

Nice To Haves

  • Experience managing design across an organization, including product design, marketing design, and sales collateral.
  • Experience transitioning product ownership from a founder, including navigating trust-building and handover.
  • A track record of raising the technical floor in a product management team through coaching, process changes, or targeted hiring.
  • Comfort working in a fast-paced, high-ownership environment where the roadmap evolves quickly.

Responsibilities

  • Own the product roadmap across accounts receivable, accounts payable, and analytics, identifying intersections and gaps that create friction for customers and engineering.
  • Manage and grow a team of product managers and product designers, overseeing product design scope across the organization.
  • Work with product managers to sharpen PRDs and strengthen technical rigor in requirements, bridging product and engineering when needed.
  • Define and own the future product vision, synthesizing market signals, customer insight, and company strategy into a coherent roadmap.
  • Implement AI thoughtfully across the product organization as a product capability that creates value for partners, as well as for workflow efficiency.
  • Propose and establish product-team best practices for discovery, prioritization, documentation, and cross-functional collaboration.

Benefits

  • Competitive salary tailored to experience, skills, and expertise; stated base salary range of $160K–$250K, plus equity.
  • Equity opportunities.
  • Unlimited PTO and flexibility.
  • Yearly learning and development stipend.
  • Opportunities for internal growth and career development.
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