Head of Product

dot.cards•Los Angeles, CA

1d•$220,000 - $260,000•Onsite

About The Position

dot.cards is building a platform for what happens after people connect in the real world. The company has sold more than 2.5 million devices and facilitated more than 100 million in-person connections. Its ecosystem includes connected hardware, consumer mobile and web experiences, subscriptions, and a platform for businesses. The next chapter is bringing these experiences together into a cohesive software platform that helps individuals and organizations turn real-world interactions into lasting value. Reporting to the Founder & CEO, the Head of Product will own product strategy and direction across dot.cards. The role will shape the company’s vision with the founder and leadership team, identify valuable opportunities, and translate them into focused products and priorities. It combines company-level strategy with hands-on product work, including building and leading the product organization while staying close to customers, user flows, and product tradeoffs. The position calls for systems thinking across customer journeys, product capabilities, and business models, and the ability to build a platform in which each product strengthens the whole. The Head of Product will define the long-term direction and roadmap across the consumer platform, subscriptions, dot.teams, and connected product experiences; guide platform strategy and shared capabilities; and improve consumer experiences from purchase and activation through sharing, contact capture, and follow-up. The role will partner with Growth on onboarding, packaging, pricing, and experimentation; develop dot.teams workflows and integrations; discover and validate customer problems and new opportunities; and work with Design and Engineering to ship polished, reliable products. It will also hire and develop product talent, establish clear ownership and decision-making, partner with the CEO, and align teams around tradeoffs and measurable goals. This is a full-time, in-person role in Culver City, Los Angeles. The base salary is $220,000–$260,000 USD, plus a performance bonus. Meaningful equity is available for the right candidate.

Requirements

10+ years of product experience, including substantial leadership responsibility for a product organization, multiple teams, or a significant product portfolio.
Deep experience building and scaling consumer mobile or web products, with examples of product decisions that materially improved the customer experience.
Strong systems thinking: connect customer needs, product capabilities, and business economics; identify dependencies and patterns across use cases; and make decisions that strengthen the broader platform.
A track record of owning strategy and outcomes across multiple products or a platform serving different customer groups.
Meaningful experience with B2B SaaS or business software, including balancing a simple individual experience with more complex organizational needs.
Demonstrated success improving activation, engagement, conversion, retention, or expansion, and the ability to explain the decisions behind those results.
Strong customer discovery, design judgment, and analytical skills, combining customer insight, data, and commercial judgment when the answer is unclear.
Technical fluency to work effectively with Engineering on platform choices, integrations, dependencies, and product tradeoffs.
Experience hiring and developing product talent, with a hands-on approach suited to a growing, founder-led company.
Clear communication, independent judgment, and the ability to challenge assumptions constructively while building trust.

Nice To Haves

Experience with connected hardware and companion software.
Experience with consumer subscriptions.
Experience with product-led growth.
Experience with ecommerce.
Experience bringing new products, including AI-enabled experiences, from concept to market.

Responsibilities

Define the long-term product vision, strategy, and roadmap across the consumer platform, subscriptions, dot.teams, and connected product experiences.
Determine where the company should invest, what to prioritize, and what to stop.
Shape platform strategy by understanding dependencies among products, customer journeys, and shared capabilities, and expand the platform without unnecessary complexity.
Improve the consumer journey from purchase and activation through sharing, contact capture, and follow-up.
Partner with Growth on onboarding, packaging, pricing, and experimentation to improve engagement, paid conversion, and retention.
Balance employee and administrator needs in dot.teams and build workflows, integrations, and capabilities that support adoption, retention, and account expansion.
Use interviews, observation, behavioral data, and input from Sales and Support to identify meaningful customer problems and validate new ideas.
Lead products from exploration through launch and iteration.
Partner with Design and Engineering to turn strategy into shipped products and maintain a high bar for usability, reliability, and polish.
Own customer and business outcomes after product launches.
Hire and develop product talent and establish clear ownership and decision-making within the product organization.
Bring an independent product perspective to the CEO partnership and align teams around clear tradeoffs and measurable goals.