Product Designer

Urban Ridge Supplies•New York, NY

13d•$181,000 - $234,000•Onsite

About The Position

Rilla is hiring a Product Designer to evolve its core sales coaching product and spearhead new verticals across desktop and mobile platforms. The role involves tackling ambiguous, greenfield challenges as the company expands into new workflows, users, and markets, working directly with customers from the outset to identify real-world problems. Designers work closely with engineering peers and lead projects from discovery through feature design and implementation. The work includes onboarding customers to early prototypes, gathering feedback, and iterating rapidly. As one of three designers, the Product Designer will help define Rilla’s design culture and shape team collaboration, with a focus on product quality, shipping speed, and impact. Rilla is an in-office team in New York City. The posting describes a work environment involving approximately 60 hours per week, frequent customer conversations and field visits, and ambitious efforts to build an AI product for an industry largely untouched by modern software.

Requirements

Demonstrate deep drive and genuine passion for the craft of product design.
Take a customer-centric approach and engage directly with users to ensure solutions address their needs.
Champion quality and craftsmanship, including thoughtful design and intuitive interactions.
Be energized by joining an early-stage team and helping shape product culture as one of its first designers at a high-growth startup.
Thrive in a fast-paced environment and ship product rapidly to learn from customers.
Be willing to work approximately 60 hours per week in person, as described under “Don’t Work Here.”

Nice To Haves

Experience with production-level coding in HTML, CSS, JavaScript, or front-end frameworks such as React and Tailwind, and willingness to continue learning.

Responsibilities

Evolve Rilla’s core product and spearhead new verticals across desktop and mobile platforms.
Address ambiguous, greenfield challenges as the company expands into new workflows, users, and markets.
Work alongside customers to uncover real-world problems.
Lead projects with engineering peers from discovery through feature design and implementation.
Onboard customers to early prototypes, gather feedback, and iterate rapidly.
Help define Rilla’s design culture and shape how teams collaborate.
Create high-quality, thoughtful, intuitive experiences that make learning and using the product easy and delightful.
Engage frequently with customers, including visiting them in the field.
Ship product rapidly to learn from customers.