Product Designer

Exostar • Cincinnati, OH

8h • $130,000 - $150,000 • Hybrid

About The Position

The Product Designer designs, evaluates, and iterates new product ideas to support product growth, expansion, and revenue growth for Exostar’s Aerospace and Defense network and adjacent opportunities. Working in short cycles with a discovery Product Manager and Engineer, the designer creates experiences customers can evaluate before development begins. The role serves buyers and suppliers with distinct needs, including customers experienced in complex, regulated workflows and customers with limited expertise operating in the same environment. It is suited to a designer comfortable with early-stage, high-uncertainty work.

The designer researches customer workflows, maps two-sided journeys, prototypes and tests ideas, and converts findings into rapid design changes. The role also simplifies complex compliance, qualification, and sourcing workflows; supports product-led growth across the B2B SaaS customer lifecycle; designs accessible and secure experiences; follows and informs Exostar’s design system and brand standards; and prepares designs for review and handoff to product and engineering teams.

The position is hybrid, based in Herndon, Virginia, or Cincinnati, Ohio, with work from the office three times per week. The stated pay range is $130,000k–$150,000k per year, with final compensation based on factors including experience, skills, qualifications, and location. Exostar offers comprehensive benefits, employee development and educational assistance, social and community-building events, and flexible time-off plans.

Requirements

• At least 6 years of product design experience for B2B SaaS, with a portfolio demonstrating end-to-end work on complex products.
• Experience designing a two-sided marketplace or network product with different user types on each side.
• Strong user research and usability testing skills.
• Fluency with modern design and prototyping tools, such as Figma.
• Experience designing enterprise workflows with multiple roles, permissions, and approval steps.
• Ability to work in short cycles and make design decisions with limited information.
• Clear communication with product managers, engineers, and executives.

Nice To Haves

• Experience with enterprise workflow products, such as supply chain systems for sourcing, procurement, supplier management, order and shipment management, demand planning, or supply chain visibility.
• Experience in compliance, security, or other regulated product environments.
• Familiarity with WCAG accessibility standards.
• Experience building or extending a design system.
• Curiosity about how customers work and comfort spending time with them.
• Willingness to discard work that testing shows is wrong.
• Collaborative approach and ease working closely with a small team.
• Straightforwardness about trade-offs between speed and polish.

Responsibilities

• Join customer interviews, experiments, and usability sessions to understand how buyers and suppliers work.
• Map buyer and supplier journeys and workflows, and design experiences for both sides of the network, including onboarding, supplier profiles, search, and trust signals.
• Produce prototypes ranging from low-fidelity sketches to clickable prototypes, collaborating with the prototype engineer on coded prototypes when needed.
• Plan and run customer usability tests and translate findings into design changes within days.
• Use AI to accelerate research synthesis, prototyping, and design variations; design AI-enabled experiences that explain results and keep a human in the loop.
• Simplify compliance, qualification, and sourcing workflows so companies new to defense can follow them without extensive handholding.
• Design intuitive, low-friction experiences that support self-service onboarding, activation, adoption, and expansion, using customer insights and behavioral data to optimize product-led growth across the B2B SaaS customer lifecycle.
• Design for accessibility and the security expectations of a regulated environment.
• Follow Exostar’s design system and brand standards, and flag where the system needs to change for new products.
• Prepare design materials for gate review and hand validated designs to product and engineering teams for scaling.

Benefits

• Health insurance, including medical, dental, vision, prescription, Basic Life and AD&D insurance, EAP, and Flexible Spending Accounts.
• 401(k) matching.
• Flexible time off and sick leave.
• Training and educational assistance.
• Social and community-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed