Manager, Product Delivery Enablement Analyst -- Fidelity Digital Assets

Fidelity • Boston, MA

1d

About The Position

The Product Delivery Enablement Analyst helps teams continuously improve how work is delivered. The role uses data, feedback from delivery partners, and best practices to increase transparency, identify improvement opportunities, and drive outcomes across the organization. The analyst turns delivery metrics into insights, works with delivery partners to understand challenges and trends, and recommends actions to improve results. The position also contributes to training, facilitation, organizational change efforts, and feedback channels that strengthen delivery maturity and help teams adopt new ways of working.

The analyst supports the FDA Product Delivery team, which enhances and delivers platform capabilities for institutional clients and platform consumers. The team works with business partners and squads to deliver creative solutions, continuously improve, and increase the value of the product delivery practice.

Requirements

• Bachelor’s degree in Business, Technology, Engineering, or a related field.
• 5+ years of experience in Product Delivery, Program/Project Management, or organization change management preferred.
• Expertise building metrics solutions, KPIs, and measurement frameworks that improve transparency, accountability, and business outcomes.
• Strong analytical and strategic problem-solving skills, including the ability to identify trends, risks, dependencies, and opportunities across portfolios.
• Strong written and verbal communication skills, including presentation development and facilitation.
• Demonstrated experience driving process improvements and organizational change initiatives.
• Exceptional analytical and critical-thinking skills with strong attention to detail.
• Ability to transform complex data from multiple sources into actionable insights.
• Ability to facilitate and present to audiences at all levels.
• Ability to develop and deliver training and learning experiences.
• Ability to balance data-driven decision-making with empathy, active listening, and a people-first mindset.
• Ability to thrive in ambiguity, adapt to change, influence adoption, and drive organizational transformation.
• Ability to build collaborative relationships based on trust and credibility.

Nice To Haves

• Proficiency with reporting and visualization tools such as Power BI, Tableau, or Jira.

Responsibilities

• Use data, delivery partner feedback, and best practices to improve how teams deliver work.
• Increase transparency and identify opportunities for improvement across the organization.
• Turn delivery metrics into meaningful insights and support development of a metrics roadmap for leaders and continuous improvement.
• Work with delivery partners to understand challenges, uncover trends, and recommend actions that improve outcomes.
• Contribute to training, facilitation, organizational change efforts, and feedback channels.
• Help strengthen delivery maturity and adoption of new ways of working.
• Identify patterns and opportunities and develop solutions to complex challenges.
• Drive process improvements and organizational change initiatives.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Market-leading retirement benefits
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager