Manager, Product Delivery Enablement Analyst -- Fidelity Digital Assets

Fidelity Investments • Boston, MA

1d • $80,000 - $153,000

About The Position

The Product Delivery Enablement Analyst helps teams continuously improve how work is delivered. The role uses data, delivery partner feedback, and best practices to increase transparency, identify improvement opportunities, and drive meaningful outcomes across the organization. The analyst turns delivery metrics into insights, works with delivery partners to understand challenges and trends, and recommends actions to improve outcomes. The role also contributes to training, facilitation, organizational change efforts, and feedback channels that strengthen delivery maturity and help teams adopt new ways of working.

Requirements

• Bachelor’s degree in Business, Technology, Engineering, or a related field.
• At least 5 years of experience in Product Delivery, Program/Project Management, or organizational change management; experience in organizational change management is preferred.
• Expertise in building metrics solutions, KPIs, and measurement frameworks that improve transparency, accountability, and business outcomes.
• Strong analytical and strategic problem-solving skills, including the ability to identify trends, risks, dependencies, and opportunities across portfolios.
• Strong written and verbal communication skills, including presentation development and facilitation.
• Demonstrated experience driving process improvements and organizational change initiatives.
• Exceptional analytical and critical thinking skills with strong attention to detail.
• Ability to engage audiences at all levels, develop and deliver training, adapt to ambiguity and change, and balance data-driven decision-making with empathy and active listening.

Nice To Haves

• Proficiency with reporting and visualization tools such as Power BI, Tableau, and Jira.

Responsibilities

• Analyze data from multiple sources and transform complex information into actionable insights.
• Support development of a metrics roadmap that informs leaders and drives continuous improvement.
• Work with delivery partners to understand challenges, uncover trends, and recommend actions that improve outcomes.
• Identify patterns, risks, dependencies, opportunities, and process improvement opportunities across portfolios.
• Contribute to training, facilitation, presentation development, organizational change efforts, and feedback channels.
• Influence adoption of new ways of working and support organizational transformation.
• Build strong collaborative partnerships and foster trust and credibility.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Retirement benefits
• Paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level