Product Analyst, eCommerce

Colgate•Piscataway, NJ
•Hybrid

About The Position

The Product Analyst - Hill’s Digital role sits within the Hill’s Digital IT applications group and supports the company’s strategic B2B eCommerce roadmap. The position works at the intersection of technology and business strategy, translating ecosystem strategies into actionable technical requirements, user stories, and platform capabilities. The role partners closely with IT technical leads and commercial teams and requires end-to-end ownership, adaptability in ambiguous situations, curiosity about technology, data, and user experience, and strong communication across technical and non-technical stakeholders. The Product Analyst develops and maintains requirements and roadmaps, leads Agile delivery activities for dedicated IT scrum teams, and coordinates delivery through QA, testing, and release. The role also stewards foundational documentation for use with AI tools and may take on work beyond formal job boundaries to keep projects moving and achieve team goals.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, or a related discipline.
  • At least 4 years of related work experience as a Product Manager, IT Product Analyst, Business Analyst, or Product Owner.
  • Exceptional verbal and written communication skills, including the ability to translate technical concepts into clear business-friendly language and communicate business needs to technical developers.

Nice To Haves

  • Experience with eCommerce platforms and AI-enabled automation.
  • Functional understanding of technologies and concepts such as HTML, CSS, JavaScript, React, DevOps, QA, web development, and architecture.
  • Passion for data-driven decision-making and experience with Google Analytics and behavioral analytics tools.

Responsibilities

  • Elicit, author, and maintain detailed user stories, technical functional specifications, acceptance criteria, and workflow diagrams.
  • Translate externalization and partnership strategies into well-defined IT backlogs.
  • Lead daily stand-ups, backlog grooming, and sprint planning for dedicated IT scrum teams.
  • Drive sprint completion, maintain plan integration, coordinate QA and testing gates, and streamline the release process for seamless feature delivery.
  • Own work across project phases and adapt to changing business needs, bridging IT and commercial stakeholders.
  • Take on tasks outside core job definitions when needed to achieve team goals and maintain project momentum.
  • Steward foundational documentation for use with AI tools.

Benefits

  • Medical, dental, and vision coverage.
  • Basic life insurance and disability coverage.
  • Paid parental leave.
  • Participation in a 401(k) retirement plan with company matching contributions, subject to eligibility requirements.
  • A minimum of 15 vacation/PTO days for salaried employees.
  • 13 paid holidays.
  • Paid sick leave in accordance with local laws and role.
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