eCommerce Analyst

Parts Express International, Inc.•Springboro, OH

About The Position

We are seeking an organized, detail-oriented eCommerce Analyst with strong problem-solving and communication skills for a full-time role. The analyst maintains online content, launches new products, monitors inventory and pricing, responds to customer questions and reviews, and supports the day-to-day needs of the company’s retail accounts, including Amazon, Best Buy, and eBay, through timely reporting and issue resolution. The role supports product line sales and margin goals through market analysis, KPI monitoring, and data-driven recommendations to expand market share and improve profitability. The position analyzes eCommerce performance across digital sales channels, develops and maintains reports and dashboards, monitors marketplace listings and activity, supports marketing campaigns and sales forecasting, and communicates findings to leadership and cross-functional teams. It collaborates with eCommerce, marketing, merchandising, supply chain, and finance teams. The role has no supervisory responsibilities.

Requirements

Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Detail-oriented, with strong organizational skills and the ability to manage multiple projects simultaneously.
Strategic thinker with the ability to translate insights into actionable plans and initiatives.
Proficient in Microsoft Excel.

Nice To Haves

Bachelor’s degree or associate degree in Business, Finance, Marketing, or a related field, or equivalent related work experience, is preferred.
1–3 years of experience in digital marketing, account management, eCommerce, or related roles is preferred.

Responsibilities

Analyze eCommerce sales, revenue, profitability, conversion rates, traffic, and product performance across digital sales channels.
Identify growth opportunities and track performance against product line sales goals and plans.
Analyze pricing, product cost, promotional, and channel profitability data and recommend improvements to support product line margin goals.
Develop and maintain dashboards, reports, and KPIs, and monitor KPIs to support strategic planning, business decisions, and improvement opportunities.
Monitor product listings, pricing, inventory availability, and promotional performance across marketplaces such as Amazon, Best Buy, and eBay.
Identify sales trends, customer purchasing patterns, and opportunities to improve product visibility, conversion rates, and online performance.
Collaborate with eCommerce, marketing, merchandising, supply chain, and finance teams to align reporting and support business objectives.
Create digital marketing campaigns, promotions, and advertising initiatives, and analyze their performance and return on investment.
Monitor competitor pricing, marketplace activity, and industry trends to support pricing strategies and competitive positioning.
Conduct market analysis to determine market share, product growth and maturity trends, and new opportunities across eCommerce channels.
Assist with sales forecasting, demand planning, and inventory analysis to help maintain appropriate product availability.
Identify data discrepancies, investigate performance issues, and recommend process improvements to enhance reporting accuracy and operational efficiency.
Present findings and recommendations to leadership and cross-functional teams to support strategic planning and continuous improvement.
Maintain online content, launch new products, monitor inventory and pricing, respond to customer questions and reviews, and support retail accounts through timely reporting and issue resolution.