Product Analyst - Source to Pay (S2P)

Unum•Chattanooga, TN

2d•$45,600 - $86,200

About The Position

The Product Analyst – Source to Pay (S2P) is the second level in a three-level career path. The role provides extensive system (automated and manual), process, testing, and project support for medium- to large-sized functional and cross-functional business initiatives. The analyst partners extensively with IT, other functional areas, and the Program Office. The position leads efforts to identify, research, and resolve complex problems; evaluates potential solutions; monitors production systems and processes; and supports analysis and documentation of complex System Change Requests. It helps develop and prioritize requirements with business partners and IT, represents the functional area on complex projects, contributes throughout the system development life cycle, and ensures that systems and processes meet end-user needs and are adequately documented. The analyst manages testing for medium- to large-sized initiatives, including developing timelines, plans, cases, and updates; analyzing and documenting results; obtaining signoff; and assessing impacts to integrated systems and processes. The role also supports complex business initiatives through project coordination, business analysis, problem solving, and implementation, while promoting collaboration and continuous improvement. It may include training or mentoring junior team members.

Requirements

Bachelor’s degree or equivalent work experience.
3–5+ years working in a Source to Pay operation, procurement, sourcing, or a related group supporting systems.
Strong business process and systems analysis skills, including assessing downstream impacts of system or process changes involving integrations.
Ability to partner with internal customers, vendors, and cross-functional teams.
Ability to influence, negotiate, and drive outcomes without direct authority.
Ability to clearly and concisely communicate difficult, complex, and multifaceted ideas verbally and/or in writing.
Advanced negotiation skills.
Excellent planning, organization, and time-management skills.
Personal initiative to set challenging goals and tasks and follow through; expands accountability beyond direct tasks and drives others to act with appropriate urgency.
Advanced leadership skills.
Strong, proven knowledge and work experience in project management methodology.
Strong knowledge of corporate systems development methodology and broad understanding or awareness of other methodologies.

Nice To Haves

Experience with Workday, LevelPath, or other procurement systems preferred.
Advanced knowledge of MS Office (Word, Excel, and PowerPoint) preferred.
Basic knowledge of MS Project preferred, as well as PC, mainframe, and applications experience.

Responsibilities

Lead efforts to identify, research, and resolve complex problems, evaluating solutions and ensuring appropriate implementation.
Ensure production systems and processes are monitored.
Support identification, analysis, and documentation of complex System Change Requests that affect one or more systems or business units.
Help ensure requirements are adequately analyzed, and partner with functional areas and IT to prioritize and implement system changes.
Represent the functional area on highly complex functional or cross-functional projects and communicate business needs.
Participate in requirements elicitation and other phases of the system development life cycle, keeping end users in mind.
Maintain comprehensive documentation for supported systems and processes, and assess the technical and process impacts of complex business changes.
Manage testing for medium- to large-sized initiatives with IT and business partners, ensuring comprehensive testing and high quality with minimal defects.
Develop test timelines, plans, cases, and management updates; analyze, track, and document results and obtain appropriate signoff.
Assess impacts to other systems and processes that integrate with or interact with the system or process being tested.
Coordinate projects and provide business analysis, problem-solving, and implementation support for complex, large functional and cross-functional initiatives.
Build strong partnerships and collaborate across functional areas and with IT.
Identify opportunities to improve processes owned or supported by the functional area or spanning multiple functional areas.
May train or mentor junior team members.