Product Analyst

We are seeking an experienced Product Analyst to drive our data-driven approach to product development. In this role, you will be responsible for establishing a data culture, implementing best practices, and ensuring effective measurement and reporting to inform actionable insights. Working within a cross-functional setup and utilizing cutting-edge tools, you will turn your insights into reality through our products. This position offers the opportunity to tap into expertise and insights from across the business, shaping the future of our betting trading technology landscape.

• Build out the product analytics framework, defining KPIs and building reporting
• Work with the Product team to ensure data-driven product development
• Implement a test-and-learn culture through A/B tests and experiments
• Ensure the voice of the customer is heard in measurement, reporting, and recommendations
• Analyze large datasets to understand customer behaviors and react to changes
• Produce actionable insights and communicate them to stakeholders
• Define and measure product KPIs
• Understand customer behaviors and make recommendations to improve performance
• Design, implement, and analyze A/B experiments
• Use customer segmentation techniques to increase targeting and engagement
• Bridge the gap between technical and non-technical sides of the business
• Manage stakeholders at all levels of the organization
• Conduct user and market research using qualitative and quantitative data
• Possess advanced SQL skills.

• 3+ years experience as a specialised product analyst in a B2C setting, ideally within a cross-functional team environment
• Ability to define and measure all product KPIs to make sure we’re analysing what really matters
• Deep understanding of customer behaviours and ability to identify levers and make recommendations to move the needle on our performance
• Experience designing, implementing and analysing A/B experiments to generate insights and drive the product development through a data first approach
• Knowledge of customer segmentation techniques to increase targeting and engagement to deliver a personalised experience for each of our customers
• Someone who can seamlessly bridge the gap between the technical and non-technical sides of our business
• Excellent stakeholder management skills with all levels of the organisation and with both technical and non-technical profiles
• Experience conducting user and/or market research, and ability to combine both qualitative and quantitative data to tell compelling stories about our customers
• Advanced SQL skill

• Competitive salary package and benefits
• Stock options which vests over 4 years
• Pension scheme with a 6% match
• Health insurance
• Fresh fruit, snacks, tea, coffee, and soft drinks provided in the office everyday
• Membership in a cycle to work scheme
• £1000 yearly education budget for courses, conferences, books, or training
• 25 days paid holiday + bank holidays, with the option to carry over 5 days to the next year
• Flexible working with 2 days a week working from home
• 20 days a year of globally working, allowing the ability to work from anywhere in the world
• Daily lunch provided in the office by an in-house chef