Produce Manager

Natural Grocers•St George, UT

10d

About The Position

The Produce Manager is responsible for the successful operation and profitability of the produce department, including training, directing, and monitoring department staff. Department Managers are accountable for their departments and are scheduled to perform Manager on Duty (MOD) duties. The position works five days and 40 hours per week, attends mandatory store meetings, and follows a schedule based on store needs that includes evenings, weekends, and holidays. Employees are expected to be hands-on and perform tasks needed to support the company.

Requirements

High school diploma, GED, or equivalent preferred.
Ability to obtain forklift certification.
Ability to pass food safety training courses and/or certifications as required by law and keep certifications current and registered if applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.
Ability to meet the stated physical and environmental demands, including lifting, carrying, pushing, pulling, walking, standing, reaching, and working with sharp tools, equipment, and other specified conditions.

Nice To Haves

One to two years of experience in a grocery, retail, or produce environment; natural foods background is a plus.
One to two years of experience supervising others.

Responsibilities

Provide world-class customer service as a top priority; exemplify integrity, responsibility, and excellence and follow company policies.
Create an inviting, full, and shoppable department; set and maintain the department daily, keeping produce fresh, full, and abundant.
Order produce, maintain accurate inventory, and manage margin, cost of goods sold, and department profitability by minimizing shrink and maximizing effective purchasing.
Cull, crisp, rotate, and properly handle and store produce; ensure only certified organic produce is ordered and received and all in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards; receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Train and monitor department personnel and work with other department managers to cross-train staff.
Conduct active and passive demonstrations; merchandise shelves, endcaps, and dynamic displays.
Assist with interviewing and hiring for department needs; work with the store manager on department performance and disciplinary issues.
Perform register functions, including backup cashiering, customer returns and complaints, and register shift coverage, including scheduled breaks.
Maintain the safety and security of customers and employees; occasionally manage business disruptions such as loitering, solicitation, emergency weather situations, and bathroom misuse.
Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support; continually increase product knowledge.
Use email and information systems as needed; open and close the store.
Complete DSR and closing cash processes when no other qualified employee is available.
Work a schedule based on store needs, including evenings, weekends, and holidays, and attend mandatory store meetings.

Benefits

Birthday bonus pay for all crew members.
Vitamin Bucks, up to $2,080 earned as store credit annually.
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
Crew member discount.
N}power customer appreciation and rewards program.
Regular, scheduled pay increases.
Advancement opportunities and career development.
Health and wellness program.
Employee assistance program (EAP).
Employee referral program.
For full-time crew members (30+ hours/week): medical, dental, and vision insurance.
For full-time crew members (30+ hours/week): paid parental leave.
For full-time crew members (30+ hours/week): paid medical leave through company-paid short-term disability insurance.
For full-time crew members (30+ hours/week): company-paid short-term disability insurance and life insurance.
For full-time crew members (30+ hours/week): voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
For full-time crew members (30+ hours/week): retirement savings plan (401k) with discretionary company match.
For full-time crew members (30+ hours/week): healthcare and dependent care flexible spending accounts (FSA).
For full-time crew members (30+ hours/week): health savings account (HSA) with company match.