About The Position

As a Smart Shop Exempt Department Manager at Joe V’s Smart Shop, a division of H-E-B, the Produce Manager oversees department operations with a focus on produce and bakery. The role manages people, staffing, training, schedules, ordering, inventory, quality control, and department performance, while contributing to store-wide plans and operations. The manager uses independent judgment in employment-related and business decisions and supports a coordinated, total-store approach. The role is responsible for produce and bakery operations, including planning and executing production plans and merchandising programs to drive sales. It also supports food safety compliance and Partner safety requirements. Across the department and store, the manager monitors craftsmanship, shrink, safety, and quality assurance; reviews performance and financial information; addresses opportunities and issues; and promotes strong Partner and customer relationships and service. Work takes place in a fast-paced store environment with changing priorities and assignments. The Partner may encounter moving mechanical parts and equipment, wet, humid, dry, cold, and hot conditions, and moderate noise. Physical demands include lifting moderate to heavy loads, bending, pushing or pulling, kneeling, squatting, and standing and walking for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Operational or retail management experience.
  • Leadership experience in a complex environment with multiple direct reports.
  • Thorough understanding of retail accounting.
  • Experience with ordering, inventory maintenance, and shrink control.
  • Leadership skills, including people leadership, ownership mentality, business knowledge, strategic planning, and adaptability.
  • Interpersonal skills.
  • Ability to work a flexible schedule, including night shifts.
  • Completion of H-E-B's or JVSS's Management Training Program.
  • Successful completion of JVSS-H-E-B School of Retail Management (SORM).
  • Ability to lift moderate to heavy loads, bend, push or pull, kneel, squat, and stand and walk for long periods.

Responsibilities

  • Manage people, staffing, and training for the area of focus.
  • Use independent judgment in employment-related and business decisions, including hiring, promotion, discipline, and other Partner-related matters, or effectively recommend those decisions.
  • Review and analyze financial and performance reports and identify and follow up on opportunities and issues.
  • Manage Operational Review Team-related audits and findings.
  • Conduct detailed store and department walks and maintain work instructions for the area of focus.
  • Monitor and report inventory estimates and Direct Store Delivery accounting.
  • Create weekly schedules to meet business needs and operate in a cross-functional environment.
  • Ensure appropriate ordering and inventory levels; order products and perform quality control.
  • Participate in the store leadership team to coordinate and align total-store plans and support Leadership and Department teams with a total-store mindset.
  • Manage produce and bakery operations, and plan and execute production plans and merchandising programs to drive sales.
  • Ensure food safety compliance and Partner safety requirements are followed.
  • Monitor craftsmanship, shrink, safety, and quality assurance; create actionable plans and follow up on identified scenarios.
  • Serve as the Brand Promise Champion and model and cultivate superior customer service.
  • Focus on Partner and customer relationships, collaboration, communication, and education.
  • Identify and develop future talent and promote active engagement with the community.
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