Produce Evening Supervisor

Festival Foods • Chippewa Falls, WI

1d • Onsite

About The Position

The Produce Evening Supervisor supports the Produce Department Manager in overseeing evening operations and maintaining high standards for fresh produce and guest service. The role works with Produce associates to meet department goals, provide guidance, follow company policies and procedures, and ensure guests have a positive shopping experience. Responsibilities also include maintaining product quality, stock levels, accurate pricing, food safety, and department cleanliness.

Requirements

• Ability to deal tactfully and effectively with customers and personnel.
• Strong oral and written communication skills, including the ability to handle a diverse crew in a highly stressful environment.
• Thorough understanding of safety requirements and company safety policies, and ability to apply on-the-job safety training to identify and respond to potential hazards on store premises.
• Training and knowledge of equipment and procedures such as slicers, proper lifting techniques, trash compactors, and balers.
• Knowledge of the retail food business and perishable department operations.
• Merchandising skills and ability to make timely and effective decisions.
• Ability to stand for extended periods.
• Ability to lift up to 50 pounds occasionally.
• Ability to work with occasional exposure to extreme temperatures.

Responsibilities

• Work closely with Produce associates to support a consistently enjoyable shopping experience, adherence to company policies and procedures, and achievement of department goals and objectives.
• Promote Festival culture, customer service, and performance expectations to Produce associates.
• Assist with training new Produce associates and provide retraining as needed.
• Answer questions and provide guidance to Produce department associates.
• Monitor sales floor and back-stock conditions, ensure department standards are met, and correct areas of opportunity.
• Maintain appropriate stock levels and accurate product pricing.
• Communicate and collaborate with the Store Director, Produce Manager or Assistant Manager, other Department Managers, and Produce associates.
• Assist guests with finding items, taking orders, and handling special requests; answer telephone calls, address guest concerns, and resolve service or product issues using proper phone etiquette.
• Help department associates with daily responsibilities and maintain department cleanliness by organizing and cleaning work areas, shelving, and the sales floor as needed.
• Maintain food safety logs and ensure quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
• Complete other assigned duties and maintain regular, timely attendance in accordance with the work schedule; provide adequate notice to find a replacement for occasional absences.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Part-time store associates receive a $1-per-hour premium on Sundays and select holidays; full-time store associates receive time and a half on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches for confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed