Produce Evening Supervisor

Festival Foods•Eau Claire, WI

7d•Onsite

About The Position

The Produce Evening Supervisor supports the Produce Department Manager in overseeing evening operations and maintaining high standards for fresh produce and guest service. The role works closely with Produce associates to meet department goals, provide guidance, follow company policies and procedures, and ensure guests have a positive shopping experience. The supervisor helps maintain product quality, appropriate stock levels, accurate pricing, food safety compliance, and clean, organized work areas. The role also assists with associate training, customer requests and concerns, and coordination with store and department leadership. The position is located at the Eau Claire – Mall Drive store.

Requirements

Ability to deal tactfully and effectively with customers and personnel.
Strong oral and written communication skills and ability to handle a diverse crew in a highly stressful environment.
Understanding of safety requirements and company safety policies, and ability to apply on-the-job safety training to recognize and respond to possible hazards.
Training and knowledge of equipment and procedures such as slicers, proper lifting techniques, trash compactors, and balers.
Knowledge of the retail food business and perishable department operations.
Merchandising skills and ability to make timely and effective decisions.
Ability to stand for extended periods and occasionally lift up to 50 pounds.
Ability to work with occasional exposure to extreme temperatures.

Responsibilities

Support the Produce Department Manager and work with Produce associates to deliver an enjoyable shopping experience, follow company policies and procedures, and meet department goals.
Promote Festival culture, customer service, and performance expectations among Produce associates.
Assist with training new Produce associates and provide retraining when needed.
Answer questions and provide guidance to Produce associates.
Observe sales-floor and back-stock conditions, ensure department standards are met, and correct areas of opportunity.
Maintain appropriate stock levels and ensure products are priced accurately.
Communicate and collaborate with the Store Director, Produce Manager or Assistant Manager, other Department Managers, and Produce associates.
Assist guests in finding items, take orders, and handle special requests; answer telephone calls using proper etiquette and resolve guest concerns about service or products.
Help associates with daily responsibilities, lead by example, and organize and clean work areas, shelving, and the sales floor as needed.
Maintain food safety logs and meet quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
Complete other duties as assigned and maintain regular, timely attendance in accordance with the work schedule; provide adequate notice to find a replacement for occasional absences.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Premium pay for part-time associates on Sundays and select holidays; time-and-a-half pay for full-time store associates on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance and two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program (EAP) and LEAPCare Care Coaches.
401(k) plan with an annual discretionary match.
Equal employment opportunities and an inclusive work environment.