Produce Evening Supervisor

Festival Foods•Eau Claire, WI

6d•Onsite

About The Position

Festival Foods is a Wisconsin grocery retailer operating more than 40 full-service supermarkets and focused on community support, exceptional guest service, and value. The Produce Evening Supervisor supports the Produce Department Manager in overseeing evening operations and maintaining the quality and presentation of fresh produce. The supervisor works with associates to meet department goals, promote company culture and service expectations, follow policies and procedures, and provide guests with a positive shopping experience. The position reports to the Produce Department Manager and may be part-time or full-time.

Requirements

Ability to deal tactfully and effectively with customers and personnel.
Strong oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
Thorough understanding of safety requirements and company safety policies, and ability to apply on-the-job safety training to recognize and respond to possible store hazards.
Training and knowledge of equipment and procedures such as slicers, proper lifting techniques, trash compactors, and balers.
Knowledge of the retail food business and perishable department operations.
Merchandising skills and ability to make timely, effective decisions.
Ability to stand for extended periods and occasionally lift up to 50 pounds.
Ability to work with occasional exposure to extreme temperatures.

Responsibilities

Support the Produce Department Manager and work with Produce associates to provide an enjoyable shopping experience, follow company policies and procedures, and achieve department goals.
Promote Festival culture, customer service, and performance expectations among Produce associates.
Assist with training new associates and provide retraining as needed.
Answer associates’ questions and provide guidance.
Monitor sales floor and back-stock conditions, uphold department standards, and address areas needing improvement.
Maintain appropriate stock levels and ensure product pricing is accurate.
Communicate and collaborate with the Store Director, Produce Manager or Assistant Manager, other Department Managers, and Produce associates.
Assist guests in finding items, take orders, handle special requests, answer telephone calls, and address concerns or dissatisfaction with service or products.
Assist associates with daily responsibilities and lead by example.
Help keep work areas, shelving, and the sales floor clean and organized.
Maintain food safety logs and ensure quality standards are met, including quantity expectations at 100% by 10 a.m. and 5 p.m.
Complete other duties as assigned and maintain regular, timely attendance in accordance with the work schedule; provide adequate notice to find a replacement for occasional absences.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Part-time store associates receive an additional $1 per hour on Sundays and select holidays.
Hourly full-time store associates receive time-and-a-half pay on Sundays and select holidays.
Schedules provided two weeks in advance.
Vision insurance for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
401(k) retirement savings plan with an annual discretionary company match.