Produce Supervisor

Meijer•Saint Charles, IL

About The Position

The Produce Supervisor plans, directs, and supervises team members in the day-to-day operations of store departments, serving as a mentor and coach. The role implements strategies to improve customer service and store sales while ensuring customer needs are met quickly and efficiently. It maintains store appearance, product presentation, and company standards, with particular attention to prime shopping hours. The supervisor is responsible for staffing, selection, and hiring; team development and succession planning; documenting and applying disciplinary actions; and making recommendations concerning discharge. The role is also accountable for department profit and loss, sales, and shrink. It requires frequent communication with customers and team members, promotion of a safe work environment, and reliable, consistent attendance. Other duties may be assigned.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that practices working safely.
Ability to mentor team members across the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.

Nice To Haves

Rotational assignments in other store areas, such as meat, bakery, produce, and deli.
Customer service and product flow experience.

Responsibilities

Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
Manage staffing, selection, and hiring to meet staffing needs.
Promote succession planning by providing career paths, identifying development needs, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department profit and loss, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service.
Communicate the Meijer Friendly Initiative in team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain Meijer standards.
Ensure the team is thoroughly trained and has completed required training and certifications.
Spend most of the time in the store communicating with customers and team members to ensure exceptional service.
Promote a safe work environment.
Maintain reliable and consistent attendance.
Perform other duties as assigned.