Produce Associate

Mustard Seed Market and Cafe - Montrose•Akron, OH
•Onsite

About The Position

The Produce Associate provides excellent customer service and maintains consistent product quality, stock levels, FIFO rotation, merchandising, and pricing signage in the produce area. The associate unloads shipments and washes, trims, prepares, and stores produce while learning the characteristics and uses of department products. The role works in a non-smoking store environment with daily exposure to wet, cold, and freezing conditions, as well as odors, noise, varied textures, and raw produce that may include ice, dirt, insects, rot, and mold. The work area requires awareness and comfort navigating tight spaces, and the position involves using chemicals, sharp equipment, and hot equipment.

Requirements

  • High school diploma or equivalent.
  • ServSafe Food Handler Level 1 Certificate; may be obtained during employment.
  • Interpersonal skills.
  • Problem-solving ability.
  • Ability to recognize how and when to take initiative.
  • Stacking skills.
  • Spatial reasoning.
  • Verbal communication skills.
  • Ability to work independently and with a team.
  • Knife skills.
  • Strong attention to detail.
  • Merchandising ability.

Nice To Haves

  • Previous experience in a front-facing retail environment.
  • Previous experience with food handling or service.
  • Experience with food preparation.

Responsibilities

  • Provide customers with prompt, courteous service and assistance.
  • Greet customers as they enter the store through the department.
  • Inspect products for quality and address spoilage, damage, or unwanted additions.
  • Keep the produce environment clean, sanitized, and presentable, removing debris, trash, and other foreign materials promptly.
  • Condition the department according to produce leadership policy and direction, including rearranging equipment, deep cleaning surfaces, reorienting displays, and re-signing products.
  • Maintain appropriate stock levels according to business needs and produce leadership direction.
  • Rotate products and backstock using the First In First Out (FIFO) methodology.
  • Arrange and rearrange displays according to company presentation and display standards.
  • Address pricing and signage issues promptly and notify produce leadership of issues and discrepancies.
  • Wash products according to department washing categories and leadership instructions.
  • Trim and prepare products according to produce policy and daily needs.
  • Unload shipments according to inventory and distribute products as instructed to meet department needs.
  • Learn the taste, preparation, differences, uses, ripeness, and other aspects of produce department products.
  • Perform other duties as assigned.
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