Produce Assistant

Natural Grocers•Centennial, CO

About The Position

The Produce Assistant helps the Produce Manager operate the produce department successfully and profitably. The role focuses on customer service, maintaining a fresh and well-stocked department, supporting ordering and inventory management, reducing shrink, and following company and health department standards for produce handling and equipment sanitation. The assistant also supports department personnel, conducts demonstrations, performs register duties as needed, and helps maintain customer and employee safety. The position has limited Manager on Duty functions but is not intended to serve as the overall Manager on Duty for the store. The schedule is based on store needs and includes evenings, weekends, and holidays. The position requires five days and 40 hours per week, as well as attendance at mandatory store meetings. Employees are expected to be hands-on and to perform other assigned tasks as needed; the job description and duties may change.

Requirements

High school diploma, GED, or equivalent preferred.
One year of experience in grocery, retail, or a produce environment preferred; natural foods experience is a plus.
One year of experience supervising others preferred.
Ability to pass food safety training courses and/or certifications required by law and maintain current, registered certifications when applicable.
Ability to manage changing priorities and remain focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Strong organization and attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.
Ability to meet the stated physical requirements, including lifting and carrying, pushing and pulling, standing and walking, reaching, bending, and other movements throughout the shift.
Ability to work with sharp tools and equipment, dust, fumes, and congested worksites, as well as occasional exposure to noise, cold, heat, wet and humid conditions, outdoor environments, heights, and contact stress.

Nice To Haves

Natural foods background.

Responsibilities

Provide World Class Customer Service as a top priority.
Demonstrate integrity, responsibility, and excellence and adhere to company policies.
Create an inviting, full, and shoppable produce department.
Assist the Produce Manager with ordering and maintaining accurate inventory levels.
Assist with managing margin, cost of goods, and department profitability, including minimizing shrink and maximizing effective purchasing.
Set and maintain the department daily, keeping the produce rack fresh, full, and abundant throughout the day.
Cull, crisp, rotate, handle, and store produce properly.
Ensure only certified organic produce is ordered and received.
Ensure in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist with training and monitoring department personnel.
Conduct active and passive demonstrations.
Work with the department manager to address department performance issues.
Handle register functions, including backup cashiering, customer returns and complaints, and register shift coverage, including scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including use of Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and IS programs as needed.
Complete DSR and closing cash processes when no other qualified employee is available.
Work a schedule based on store needs, including evenings, weekends, and holidays; work five days and 40 hours per week and attend mandatory store meetings.
Perform limited Manager on Duty functions without serving as the store's overall Manager on Duty.
Complete other tasks assigned by a manager as needed.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday pay for five holidays when stores are closed
Paid time off for sick days and vacation, increasing with tenure
Paid nutrition education
Crew member discount
N}power customer appreciation and rewards program
Regular scheduled pay increases
Advancement opportunities and career development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, dental, and vision insurance for full-time crew members working 30 or more hours per week
Paid parental leave for full-time crew members working 30 or more hours per week
Paid medical leave through company-paid short-term disability insurance for full-time crew members working 30 or more hours per week
Company-paid short-term disability insurance for full-time crew members working 30 or more hours per week
Company-paid life insurance for full-time crew members working 30 or more hours per week
Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance, for full-time crew members working 30 or more hours per week
Retirement savings plan (401k) with discretionary company match for full-time crew members working 30 or more hours per week
Healthcare and dependent care flexible spending accounts (FSA) for full-time crew members working 30 or more hours per week
Health savings account (HSA) with company match for full-time crew members working 30 or more hours per week