Produce Assistant

Natural Grocers•Woodland Park, CO

10d

About The Position

The Produce Assistant helps the Produce Manager operate the produce department successfully and profitably. The role includes customer service, maintaining a fresh and well-stocked department, assisting with ordering and inventory, supporting department personnel, and performing cashier and other store operations as needed. The position works five days and 40 hours per week, follows a schedule based on store needs that includes evenings, weekends, and holidays, and requires attendance at mandatory store meetings. It has limited Manager on Duty functions but is not intended to serve as the overall store Manager on Duty. Employees are expected to be hands-on and complete the work needed to support the company.

Requirements

High school diploma, GED, or equivalent preferred.
Ability to pass food safety training courses and/or certifications required by law and keep certifications current and registered if applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Strong organization and attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.
Ability to meet the physical and environmental demands described in the posting, including lifting, carrying, pushing, pulling, standing, walking, and working with sharp tools and equipment.

Nice To Haves

One year of experience in grocery, retail, or a produce environment preferred.
Natural foods background is a plus.
One year of experience supervising others preferred.

Responsibilities

Provide World Class Customer Service as a top priority.
Exemplify integrity, responsibility, and excellence and adhere to company policies.
Create an inviting, full, and shoppable produce department.
Assist the Produce Manager with ordering and maintaining accurate inventory levels.
Assist with managing margin, cost of goods, and department profitability by minimizing shrink and maximizing effective purchasing.
Set and maintain the department daily, keeping produce fresh, full, and abundant throughout the day.
Cull, crisp, rotate, and properly handle and store produce.
Ensure only certified organic produce is ordered and received.
Ensure in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist in training and monitoring department personnel.
Conduct active and passive demonstrations.
Work with the department manager to address department performance issues.
Perform register functions, including backup cashiering, customer returns and complaints, and register shift coverage, including scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and information systems programs as needed.
Complete DSR and closing cash processes when no other qualified employee is available.
Work the schedule required by store needs, including evenings, weekends, and holidays; work five days and 40 hours per week and attend mandatory store meetings.
Perform other assigned tasks as needed to get the job done and support the company.

Benefits

Birthday Bonus Pay for all Crew Members.
Vitamin Bucks, with up to $2,080 earned annually as store credit.
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
Crew Member discount.
N}power customer appreciation and rewards program.
Regular scheduled pay increases.
Advancement opportunities and career development.
Health and Wellness Program.
Employee Assistance Program (EAP).
Employee Referral Program.
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance.
For full-time Crew Members working 30 or more hours per week: paid parental leave and paid medical leave through company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability and life insurance.
For full-time Crew Members working 30 or more hours per week: voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
For full-time Crew Members working 30 or more hours per week: retirement savings plan (401k) with discretionary company match.
For full-time Crew Members working 30 or more hours per week: healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with company match.