Produce Assistant

Natural Grocers•San Antonio, TX

About The Position

The Produce Assistant supports the Produce Manager in operating and improving the profitability of the produce department. The role includes maintaining a fresh, full, shopable department; helping manage ordering, inventory, margins, costs, and shrink; handling customer service and register duties; and supporting department staff. The employee may perform limited Manager on Duty functions but is not intended to serve as the store’s overall Manager on Duty. This position requires working five days and 40 hours per week on a schedule based on store needs, including evenings, weekends, and holidays, and attending mandatory store meetings. Employees are expected to be hands-on and to complete assigned tasks as needed. The job description is not an employment contract, and duties may change.

Requirements

High school diploma, GED, or equivalent preferred.
One year of experience in grocery, retail, or a produce environment preferred.
One year of experience supervising others preferred.
Ability to pass food safety courses and/or certifications required by law and keep certifications current and registered when applicable.
Ability to manage changing priorities and remain focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Strong organization and attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.
Ability to meet the stated physical requirements, including lifting and carrying up to 100 lbs. occasionally with a team lift, and performing the listed standing, walking, reaching, and other physical activities.
Ability to work with the stated environmental conditions, including sharp tools and equipment, dust, fumes, and congested worksites.

Nice To Haves

Natural foods background.

Responsibilities

Provide world-class customer service as a top priority.
Demonstrate integrity, responsibility, and excellence and follow company policies.
Create and maintain an inviting, full, shopable produce department.
Assist the Produce Manager with ordering and maintaining accurate inventory levels.
Assist with managing margins, costs of goods, and department profitability by minimizing shrink and maximizing effective purchasing.
Set and maintain the department daily, keeping produce fresh, full, and abundant throughout the day.
Cull, crisp, rotate, handle, and store produce properly.
Ensure that only certified organic produce is ordered and received.
Ensure in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist with training and monitoring department personnel.
Conduct active and passive demonstrations.
Work with the department manager to address department performance issues.
Perform register functions, including backup cashiering, customer returns and complaints, and covering register shift changes and scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and information systems programs as needed.
Complete DSR and closing cash processes when required in the absence of another qualified employee.
Work five days and 40 hours per week on a store-needs schedule that includes evenings, weekends, and holidays, and attend mandatory store meetings.
Perform limited Manager on Duty functions as needed, without serving as the overall Manager on Duty for the store.
Complete other assigned tasks as needed to support the company.

Benefits

Birthday Bonus Pay
Vitamin Bucks, up to $2,080 earned as store credit annually
Holiday pay for five holidays when stores are closed
Paid time off for sick days and vacation, increasing with tenure
Paid nutrition education
Crew member discount
N}power customer appreciation and rewards program
Regular scheduled pay increases
Advancement opportunities and career development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance
For full-time Crew Members working 30 or more hours per week: paid parental leave
For full-time Crew Members working 30 or more hours per week: paid medical leave through company-paid short-term disability insurance
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability insurance
For full-time Crew Members working 30 or more hours per week: company-paid life insurance
For full-time Crew Members working 30 or more hours per week: voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance
For full-time Crew Members working 30 or more hours per week: retirement savings plan (401k) with discretionary company match
For full-time Crew Members working 30 or more hours per week: healthcare and dependent care flexible spending accounts (FSA)
For full-time Crew Members working 30 or more hours per week: health savings account (HSA) with company match