Produce Assistant

Natural Grocers•Gunnison, CO

9d•Onsite

About The Position

The Produce Assistant assists the Produce Manager with the successful operation and profitability of the produce department. The role involves customer service, maintaining a fresh and well-stocked department, assisting with ordering and inventory, supporting department profitability, handling produce safely, and helping train and monitor department personnel. It also includes cashiering and customer-service duties, maintaining customer and employee safety, and completing certain closing and cash processes when needed. The position has limited Manager on Duty functions but is not intended to serve as the overall Manager on Duty for the store. The position requires working five days and 40 hours per week, attending mandatory store meetings, and following a schedule based on store needs, including evenings, weekends, and holidays. Employees are expected to be hands-on and perform tasks assigned by their manager, including tasks not specifically listed in the job description.

Requirements

High school diploma, GED, or equivalent preferred.
Ability to pass food safety training courses and/or certifications required by law and keep certifications current and registered where applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Strong organization and attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.

Nice To Haves

One year of experience in grocery, retail, or a produce environment preferred.
Natural foods background is a plus.
One year of experience supervising others preferred.

Responsibilities

Provide World Class Customer Service as a top priority.
Exemplify integrity, responsibility, and excellence and adhere to company policies.
Create an inviting, full, and shoppable produce department.
Assist the Produce Manager with department ordering and maintaining accurate inventory levels.
Assist with managing margin, COGs, and department profitability by minimizing shrink and maximizing effective purchasing.
Set and maintain the department daily, ensuring produce remains fresh, full, and abundant throughout the day.
Cull, crisp, rotate, and properly handle and store produce.
Ensure only certified organic produce is ordered and received.
Ensure in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist in training and monitoring department personnel.
Conduct active and passive demonstrations.
Work with the department manager to address department performance issues.
Handle register functions, including backup cashiering, customer returns and complaints, and register shift changes for scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and IS programs as needed.
Complete DSR and closing cash processes when required due to the absence of another qualified employee.
Work five days and 40 hours per week, attend mandatory store meetings, and work a schedule that may include evenings, weekends, and holidays.
Perform other tasks assigned by the manager or Store Support Center manager as needed.

Benefits

Birthday Bonus Pay for all Crew Members.
Vitamin Bucks, with up to $2,080 earned as store credit annually.
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
good4u Crew Member Discount.
N}power customer appreciation and rewards program.
Regular, scheduled pay increases.
Advancement opportunities and career development.
Health and Wellness Program.
Employee Assistance Program (EAP).
Employee Referral Program.
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance.
For full-time Crew Members working 30 or more hours per week: paid parental leave.
For full-time Crew Members working 30 or more hours per week: paid medical leave through company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid life insurance.
For full-time Crew Members working 30 or more hours per week: voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
For full-time Crew Members working 30 or more hours per week: retirement savings plan (401k) with discretionary company match.
For full-time Crew Members working 30 or more hours per week: healthcare and dependent care flexible spending accounts (FSA).
For full-time Crew Members working 30 or more hours per week: health savings account (HSA) with company match.