Produce Assistant

Natural Grocers•Greeley, CO

About The Position

The Produce Assistant helps the Produce Manager operate the produce department successfully and profitably. The role includes maintaining a fresh, full, shopable department; supporting ordering, inventory, purchasing, and shrink control; receiving and handling produce; providing customer service; assisting with staff training and performance matters; and supporting register operations. The position has limited Manager on Duty functions but is not intended to serve as the overall Manager on Duty for the store. Employees are expected to be hands-on and perform other assigned tasks as needed. The schedule is based on store needs and includes evenings, weekends, and holidays. The position requires five days and 40 hours per week, as well as attendance at mandatory store meetings. The job description is not an employment contract, and duties may change.

Requirements

High school diploma, GED, or equivalent preferred.
One year of experience in grocery, retail, or a produce environment preferred; natural foods experience is a plus.
One year of experience supervising others preferred.
Ability to pass food safety training courses and/or certifications required by law and maintain current compliance and registration where applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Highly organized with strong attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.
Ability to meet the stated physical requirements, including lifting and carrying up to 100 lbs. with a team lift, pushing and pulling loads, and standing, walking, bending, reaching, and performing other listed movements throughout the shift.

Nice To Haves

Natural foods background.

Responsibilities

Provide World Class Customer Service as the number one priority.
Exemplify integrity, responsibility, and excellence and adhere to all policies.
Create an inviting, full, and shopable produce department.
Assist the Produce Manager with department ordering and maintaining accurate inventory levels.
Assist with managing margin, COGs, and overall department profitability, including minimizing shrink and maximizing effective purchasing.
Set and maintain the department daily, keeping the produce rack fresh, full, and abundant throughout the day.
Cull, crisp, rotate, and properly handle and store produce.
Ensure only certified organic produce is ordered and received.
Ensure in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist in training and monitoring department personnel.
Conduct active and passive demonstrations.
Work with the department manager to address performance issues within the department.
Handle register functions, including backup cashiering, customer returns and complaints, and covering register shift changes and scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and IS programs as needed.
Complete DSR and closing cash processes when no other qualified employee is available.
Work five days and 40 hours per week on a schedule based on store needs, including evenings, weekends, and holidays, and attend mandatory store meetings.
Perform other assigned duties as needed to help get the job done and support the company.

Benefits

Birthday Bonus Pay.
Vitamin Bucks (up to $2,080 earned as store credit annually).
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
Crew Member discount.
N}power customer appreciation and rewards program.
Regular, scheduled pay increases.
Advancement opportunities and career development.
Health and Wellness Program.
Employee Assistance Program (EAP).
Employee Referral Program.
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance.
For full-time Crew Members working 30 or more hours per week: paid parental leave.
For full-time Crew Members working 30 or more hours per week: paid medical leave through company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability insurance and life insurance.
For full-time Crew Members working 30 or more hours per week: voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
For full-time Crew Members working 30 or more hours per week: 401(k) retirement savings plan with discretionary company match.
For full-time Crew Members working 30 or more hours per week: healthcare and dependent care flexible spending accounts (FSA).
For full-time Crew Members working 30 or more hours per week: health savings account (HSA) with company match.