Produce Assistant

Natural Grocers•Conifer, CO

1d•Onsite

About The Position

The Produce Assistant helps the Produce Manager operate the produce department successfully and profitably. The role prioritizes world-class customer service, an inviting and well-stocked department, fresh and properly handled produce, accurate inventory, and company and health-department standards. The assistant supports ordering, purchasing, shrink reduction, department profitability, staff training, performance management, demonstrations, and customer needs. The position also includes backup cashiering and register coverage, maintaining customer and employee safety, building product knowledge, using email and information systems, and completing department or closing cash processes when needed. The schedule is based on store needs and includes evenings, weekends, and holidays. The position works five days and 40 hours per week and requires attendance at mandatory store meetings. It has limited Manager on Duty functions but is not intended to serve as the store’s overall Manager on Duty. Employees are expected to take a hands-on approach and complete tasks assigned by management, including duties not listed in the job description.

Requirements

Ability to pass food-safety training courses and/or certifications required by law and maintain current certifications and registrations where applicable.
Ability to manage changing priorities and remain focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer-service skills.
Strong organization and attention to detail.
Ability to take direction and follow through.
Must be cashier-trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.

Nice To Haves

High school diploma, GED, or equivalent preferred.
One year of experience in grocery, retail, or a produce environment preferred; natural foods experience is a plus.
One year of experience supervising others preferred.

Responsibilities

Provide world-class customer service as the top priority.
Demonstrate integrity, responsibility, and excellence, and follow company policies.
Create an inviting, full, and shoppable produce department.
Assist the Produce Manager with ordering and maintaining accurate inventory.
Help manage margins, cost of goods, and department profitability by minimizing shrink and maximizing effective purchasing.
Set and maintain the department daily, keeping produce fresh, full, and abundant throughout the day.
Cull, crisp, rotate, handle, and store produce properly.
Ensure that only certified organic produce is ordered and received.
Ensure in-stock products and conditions meet company standards.
Clean tools and equipment according to health-department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist with training and monitoring department personnel.
Conduct active and passive demonstrations.
Work with the department manager to address performance issues.
Handle register functions, including backup cashiering, customer returns and complaints, and register coverage during shift changes and scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and information systems as needed.
Complete DSR and closing cash processes when required in the absence of another qualified employee.
Work five days and 40 hours per week on a schedule that may include evenings, weekends, and holidays, and attend mandatory store meetings.
Perform other assigned duties as needed to help the company and store succeed.

Benefits

Birthday bonus pay for all Crew Members.
Vitamin Bucks, with up to $2,080 earned annually as store credit.
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
Crew Member discount.
N}power customer appreciation and rewards program.
Regular scheduled pay increases.
Advancement opportunities and career development.
Health and wellness program.
Employee Assistance Program (EAP).
Employee referral program.
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance.
For full-time Crew Members working 30 or more hours per week: paid parental leave.
For full-time Crew Members working 30 or more hours per week: paid medical leave through company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid life insurance.
Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
Retirement savings plan (401(k)) with discretionary company match.
Healthcare and dependent-care flexible spending accounts (FSA).
Health savings account (HSA) with company match.