Produce Assistant

Natural Grocers•Parker, CO

About The Position

The Produce Assistant helps the Produce Manager operate and maintain a profitable produce department. The role supports customer service, ordering and inventory, department presentation, freshness and product handling, purchasing and shrink management, staff training, demonstrations, register coverage, and department safety and security. The position has limited Manager on Duty functions but is not intended to serve as the overall Manager on Duty for the store. The position requires five days and 40 hours per week, attendance at mandatory store meetings, and a schedule that may include evenings, weekends, and holidays. The employee may be required to complete daily sales reports and closing cash processes when no other qualified employee is available. Employees are expected to be hands-on and perform other assigned tasks as needed.

Requirements

High school diploma, GED, or equivalent preferred.
Ability to pass food safety training courses and/or certifications required by law and keep certifications current and registered when applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Strong organization and attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.

Nice To Haves

One year of experience in grocery, retail, or a produce environment preferred.
Natural foods background is a plus.
One year of experience supervising others preferred.

Responsibilities

Provide world-class customer service as a top priority.
Demonstrate integrity, responsibility, and excellence and follow company policies.
Create and maintain an inviting, full, and shopable produce department.
Assist the Produce Manager with ordering and maintaining accurate inventory levels.
Help manage department margins, costs of goods, and profitability by minimizing shrink and maximizing effective purchasing.
Set and maintain the department daily, keeping the produce rack fresh, full, and abundant throughout the day.
Cull, crisp, rotate, handle, and store produce properly.
Ensure only certified organic produce is ordered and received.
Ensure in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist with training and monitoring department personnel.
Conduct active and passive demonstrations.
Work with the Produce Manager to address department performance issues.
Perform register functions, including backup cashiering, customer returns and complaints, and register shift coverage for scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and information systems programs as needed.
Complete daily sales reports and closing cash processes when required in the absence of another qualified employee.
Work five days and 40 hours per week, attend mandatory store meetings, and work a schedule based on store needs, including evenings, weekends, and holidays.
Perform other assigned tasks as needed to help the company succeed.

Benefits

Birthday Bonus Pay
Vitamin Bucks, up to $2,080 earned as store credit annually
Holiday pay for five holidays when stores are closed
Paid time off for sick days and vacation, increasing with tenure
Paid nutrition education
Crew member discount
N}power customer appreciation and rewards program
Regular scheduled pay increases
Advancement opportunities and career development
Health and wellness program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, dental, and vision insurance for full-time Crew Members working 30 or more hours per week
Paid parental leave for full-time Crew Members working 30 or more hours per week
Paid medical leave through company-paid short-term disability insurance for full-time Crew Members working 30 or more hours per week
Company-paid short-term disability insurance for full-time Crew Members working 30 or more hours per week
Company-paid life insurance for full-time Crew Members working 30 or more hours per week
Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance, for full-time Crew Members working 30 or more hours per week
401(k) retirement savings plan with discretionary company match for full-time Crew Members working 30 or more hours per week
Healthcare and dependent care flexible spending accounts for full-time Crew Members working 30 or more hours per week
Health Savings Account with company match for full-time Crew Members working 30 or more hours per week