Produce Assistant

Natural Grocers•Wheat Ridge, CO

1d•Onsite

About The Position

The Produce Assistant helps the Produce Manager operate and maintain a successful, profitable produce department. The role focuses on customer service, keeping produce fresh and the department inviting, supporting ordering and inventory management, and ensuring products, equipment, and department conditions meet company and health department standards. The assistant also supports department personnel, handles cashiering and customer concerns, and helps maintain customer and employee safety. This position works five days and 40 hours per week according to store needs, including evenings, weekends, and holidays, and requires attendance at mandatory store meetings. It has limited Manager on Duty functions but is not intended to serve as the store’s overall Manager on Duty. Employees are expected to perform hands-on work and other assigned tasks. The listed pay range is $19.50 per hour.

Requirements

High school diploma, GED, or equivalent preferred.
Ability to pass legally required food safety training courses and/or certifications and maintain applicable certifications and registrations.
Ability to manage changing priorities and remain focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Highly organized with strong attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in MS Word, Excel, and Outlook.
Ability to meet the listed physical and environmental demands of the position, including lifting, carrying, pushing, pulling, standing, walking, and working with sharp tools and equipment.

Nice To Haves

One year of experience in grocery, retail, or a produce environment preferred.
Natural foods background is a plus.
One year of experience supervising others preferred.

Responsibilities

Provide world-class customer service as a top priority.
Demonstrate integrity, responsibility, and excellence and follow company policies.
Create and maintain an inviting, full, and shoppable produce department.
Assist the Produce Manager with ordering, inventory accuracy, margin, cost of goods, department profitability, shrink reduction, and purchasing effectiveness.
Set and maintain the department daily, keeping produce fresh, full, and abundant throughout the day.
Cull, crisp, rotate, handle, and store produce properly.
Ensure only certified organic produce is ordered and received, and that in-stock products and conditions meet company standards.
Clean tools and equipment according to health department and company standards.
Receive incoming produce orders according to company standards.
Offer and follow up on special orders.
Assist with training and monitoring department personnel and work with the department manager to address performance issues.
Conduct active and passive demonstrations.
Perform register functions, including backup cashiering, customer returns and complaints, and covering register shift changes and scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including use of Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use email and information systems as needed.
Complete DSR and closing cash processes when required in the absence of another qualified employee.
Work five days and 40 hours per week on a schedule that includes evenings, weekends, and holidays, and attend mandatory store meetings.
Perform other assigned hands-on tasks as needed to complete the work and support the company.

Benefits

Birthday Bonus Pay for all Crew Members.
Vitamin Bucks, with up to $2,080 earned as store credit annually.
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
Crew Member discount.
N}power customer appreciation and rewards program.
Regular scheduled pay increases.
Advancement opportunities and career development.
Health and Wellness Program.
Employee Assistance Program (EAP).
Employee Referral Program.
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance.
For full-time Crew Members working 30 or more hours per week: paid parental leave and paid medical leave through company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability insurance and company-paid life insurance.
For full-time Crew Members working 30 or more hours per week: voluntary benefits including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
For full-time Crew Members working 30 or more hours per week: retirement savings plan (401k) with discretionary company match.
For full-time Crew Members working 30 or more hours per week: healthcare and dependent care flexible spending accounts and a health savings account with company match.