Processor - Wares

Goodwill of Central Florida•Sanford, FL
•$18 - $18•Onsite

About The Position

The Processor - Wares processes donations under the direction of the Team Leader. The role includes welcoming and assisting donors and customers, receiving donations, issuing donation receipts, assessing donation quality, sorting and pricing wares, preparing garments for sale, and keeping the processing area clean, orderly, and safe. The position is based at West Sanford in Sanford, Florida, and is full-time.

Requirements

  • Ability to adhere to the organization’s Core Principles.
  • Knowledge of retail and/or stock handling.
  • Ability to react calmly and respond to emergency situations.
  • Ability to listen to and follow directions.
  • Ability to provide excellent customer service.
  • Knowledge of textile articles and garment classification.
  • Ability to add and subtract two-digit numbers and multiply and divide using tens and hundreds, including calculations involving American money and measurements of weight, volume, and distance.
  • Basic computer skills and beginner-level knowledge of using a barcode scanner.
  • Ability to read and understand simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
  • Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Regularly lift or move up to 40 pounds and occasionally lift or move up to 100 pounds with assistance.
  • Stand and walk for long periods; stoop, bend, kneel, push, and pull; turn from side to side; and lean to remove items from containers.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • No certifications or licenses are required.

Nice To Haves

  • Previous retail and/or stock handling experience is preferred.

Responsibilities

  • Greet donors and customers courteously and professionally, provide prompt and accurate service, issue donation receipts, and help lift items into and out of vehicles.
  • Sort incoming donations into appropriate carts or bins and assess their quality.
  • Sort, box, and label hangers by type.
  • Hang garments to meet production levels and sort, hang, and barb items according to the color of the week.
  • Place merchandise on appropriate racks in accordance with merchandising policies and procedures.
  • Sort and price hard goods (wares).
  • Rotate stock according to established procedures and bring it to the sales floor promptly.
  • Keep the production area clean and safe.
  • Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
  • Assist with textile color rotation according to established procedures.
  • Direct customers to appropriate areas and provide general information.
  • Watch for possible shoplifting and notify store management about suspicious activity.
  • Refer customer complaints to management promptly.
  • Respond calmly to emergency situations.
  • Perform other duties assigned by the Store/Team Leader.
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