Processor

Panorama Mortgage Group LLC•Norcross, MN

About The Position

The Loan Processor takes ownership of Residential Mortgage loan files after Origination and works to fulfill the requirements to advance them to Closing. This includes obtaining, reviewing, and assembling documentation, along with preparing and submitting files. Loan Processors work closely with Customers, Loan Officers, and internal and external partners while providing a high level of professional service. The role also includes travel as needed between the United States and Mexico to meet business needs.

Requirements

High school diploma or equivalent.
Knowledge of Freddie Mac, Fannie Mae, and FHA/VA guidelines.
Knowledge of general federal and state-mandated consumer disclosure requirements.
Familiarity with automated underwriting technology, such as Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector.
Proficiency in data entry and management.
One to three years of recent loan processing experience in the mortgage industry.
Familiarity with TILA/RESPA Integrated Disclosure (TRID).
Sound judgment and decision-making skills.
Ability to work under pressure and meet deadlines with minimal supervision.
Excellent customer service skills.
Excellent organizational skills.
Experience using Encompass.
Timely communication and response times according to department standards.

Nice To Haves

English preferred; bilingual English/Spanish desired.

Responsibilities

Review new files within 48 hours of receipt and verify that compliance documents were issued within the proper time frame; notify the appropriate staff member when additional documentation or information is needed.
Maintain a pipeline of 25 or more loan files.
Order all documents necessary to satisfy AUS findings and investor and agency requirements.
Verify, review, and track all requested documents in Encompass.
Review documentation within 24 hours of receipt and follow up on discrepancies or omitted data; immediately notify the Loan Originator or appropriate team member of discrepancies.
Use documentation to perform tasks such as calculating verified income or verifying assets, and update Encompass accordingly.
Review, organize, and prepare loans for underwriting submission.
Clear approval or suspense conditions as outlined by the underwriter or closer.
Ensure appropriate closing documentation is in the loan file, including title documentation, homeowners’ insurance, and third-party invoices; review documents within 24 hours of receipt and communicate with Loan Originators.
Process loans to meet purchase contract deadlines and rate lock expiration dates.
Submit the file to the closing department upon obtaining CTC approval milestone.
Assist other processors, underwriters, and closing departments as needed.
Respond to customer and other transaction-related inquiries as determined by the Loan Originator.
Assist with clearing post-closing conditions to avoid financial loss.
Maintain knowledge of current state regulatory lending laws and requirements.
Use government sites for VA and FHA files to place orders and obtain case numbers.
Maintain a focus on enhancing customer service skills and knowledge.
Meet KPIs set by the branch manager or corporate processing manager.
Maintain the quality and data integrity of all loan files.
Perform other duties as assigned.