Process Transformation Consultant

Capgemini•Irving, TX

13h

About The Position

At Capgemini Invent, transformation consultants combine strategic, creative, and scientific capabilities to work with clients on solutions to current and future challenges. The Enterprise Transformation team is evolving its consulting model to be AI-enabled by design, using analytics, automation, and generative AI to augment human judgment. The Process Excellence team helps clients improve core enterprise processes through process design, process mining, analytics, automation, and AI-enabled or agentic approaches, with a focus on measurable business outcomes. The role involves identifying inefficiencies, using data to surface root causes, redesigning workflows, improving controls and performance, and building practical transformation roadmaps. Consultants help clients improve enterprise processes using process mining, analytics, and intelligent automation, with generative AI used to accelerate applicable improvements.

Requirements

2–5 years of experience in process improvement, BPM, automation, or business analysis.
Familiarity with tools such as Celonis, UiPath, SAP Signavio, or similar.
Strong analytical mindset and comfort working with data.
Clear communication and strong collaboration skills in client environments.
Strong AI literacy, including core AI and generative AI concepts, and an understanding of how they apply to enterprise transformation.
Ability to identify and support AI-enabled opportunities that improve business outcomes and delivery effectiveness.
Experience working in AI-augmented ways to enhance research, analysis, and solution development.
Understanding of responsible AI principles, including ethics, privacy, security, and governance.
Curiosity and a continuous learning mindset around emerging AI capabilities and their practical application in client environments.

Nice To Haves

Lean Six Sigma certification.
Exposure to core enterprise processes such as O2C, P2P, and AR/AP.

Responsibilities

Document workflows and identify opportunities for improvement and automation.
Support process mining and process discovery initiatives, including data preparation, analysis, and insight generation.
Build performance reporting, including KPIs, dashboards, and trend analysis, to quantify impact.
Support automation backlogs and transformation roadmaps tied to business value.
Support workshops and synthesize findings into clear recommendations.
Track emerging generative AI and automation trends and translate them into applicable use cases.
Identify and support AI-enabled opportunities that improve business outcomes and delivery effectiveness.
Use AI-augmented ways of working to enhance research, analysis, and solution development.
Collaborate across strategy, technology, data, and design to enable AI-driven solutions.

Benefits

Paid time off, with vacation ranging from 12 to 25 days depending on employee grade.
Company-paid holidays.
Personal days.
Sick leave.
Medical coverage, or provincial healthcare coordination in Canada.
Dental coverage.
Vision coverage.
Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
Life insurance.
Disability insurance.
Employee assistance programs.
Other benefits as provided by local policy and eligibility.
Potential eligibility for variable incentives, bonuses, or commissions, depending on the position and applicable laws.