Process Transformation Consultant

HCA Healthcare•Nashville, TN

About The Position

HCA Healthcare is seeking an analytically strong and intellectually curious consultant to support complex process discovery, analysis, and design, translating business objectives into implementation-ready operating models. The role works directly with operational and clinical stakeholders to understand how work is performed, identify root causes of variation, and develop practical future-state solutions. It offers exposure to enterprise leaders and highly visible initiatives spanning strategy, operations, and global growth. The consultant may also support other cross-functional initiatives as Global Strategy priorities evolve. The position is based in or requires willingness to relocate to Nashville, Tennessee, and involves travel of up to 15% of the time. Healthcare experience is beneficial but not required.

Requirements

Bachelor’s degree required.
At least 3 years of experience in management consulting, business transformation, process transformation, corporate strategy, operations transformation, or a related discipline.
Demonstrated experience conducting quantitative analysis and developing executive-ready presentations.
Experience supporting complex transformation initiatives involving process analysis, operating model design, or implementation planning.
Strong hypothesis-driven problem-solving skills, including structuring ambiguous questions, identifying analyses, and developing fact-based recommendations.
Quantitative and analytical capabilities, including analyzing operational, financial, and workforce data.
Ability to understand complex operational or clinical workflows and translate findings into assessments, process designs, and implementation requirements.
Effective facilitation and interviewing skills, including thoughtful follow-up questions and the ability to establish stakeholder credibility.
Ability to independently own workstreams, manage priorities, and deliver high-quality work with limited day-to-day direction.
Ability to translate strategic recommendations into executable plans while managing risks, dependencies, and timelines.
Ability to work with incomplete or conflicting information, resolve issues independently when appropriate, and identify matters requiring escalation.
Strong written communication and presentation-development skills, including synthesizing complex information into executive-ready materials.
Exceptional attention to detail and commitment to analytical accuracy and work-product quality.
Intellectual curiosity and learning agility to develop expertise rapidly across unfamiliar operational and clinical domains.
Advanced proficiency in Microsoft PowerPoint and Excel.
Willingness to travel up to 15% of the time.
Located in or willing to relocate to Nashville, Tennessee.

Nice To Haves

Healthcare experience.

Responsibilities

Own defined workstreams for global initiatives, from current-state discovery and analysis through future-state process design and implementation planning.
Use hypothesis-driven problem solving and quantitative and qualitative analysis to assess workload, performance, cost, process complexity, root causes, and sources of variation.
Facilitate stakeholder working sessions to test findings, identify pain points, and assess opportunities for simplification, standardization, automation, and transformation.
Translate analysis and stakeholder input into current- and future-state operating models that define roles, workflows, decision points, handoffs, requirements, and implementation changes.
Analyze process variations, exceptions, and conflicting stakeholder input; resolve routine questions independently and frame material issues for leadership review.
Develop financial and analytical models and conduct global opportunity assessments of market conditions, costs, and talent availability.
Ensure analytical accuracy and high-quality deliverables that are complete, consistent, and usable by downstream teams.
Support cross-functional initiatives outside core Process Transformation work as Global Strategy priorities evolve.
Coordinate internal team and external partner inputs, proactively managing risks, dependencies, and decisions to keep workstreams on track.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.