Process Transformation Consultant

Capgemini•Irving, TX

2d•$67,500 - $127,510

About The Position

At Capgemini Invent, transformation consultants combine strategic, creative, scientific, and technological capabilities to help clients address current and future challenges. The Enterprise Transformation team is evolving its consulting model to be AI-enabled by design, augmenting human judgment with analytics, automation, and generative AI. The Process Excellence team helps clients improve core enterprise processes through process design, process mining, analytics, automation, and AI-enabled or agentic approaches. The work focuses on identifying inefficiencies, finding root causes through data, redesigning workflows, improving control and performance, and creating roadmaps that turn operational challenges into measurable transformation outcomes. As a consultant, you will help clients improve core enterprise processes using process mining, analytics, and intelligent automation. You will identify and quantify opportunities for improvement and develop value-focused transformation roadmaps, with generative AI used where applicable to accelerate results. The role calls for strong AI literacy, an understanding of how AI and generative AI apply to enterprise transformation, and the ability to support AI-enabled opportunities that improve business outcomes and delivery effectiveness. Consultants work across strategy, technology, data, and design, apply responsible AI principles, and remain curious about emerging AI capabilities and their practical use in client environments.

Requirements

2–5 years of experience in process improvement, BPM, automation, or business analysis.
Familiarity with tools such as Celonis, UiPath, SAP Signavio, or similar.
Strong analytical mindset and comfort working with data.
Strong AI literacy, including core AI and generative AI concepts, and understanding of their application to enterprise transformation.
Ability to identify and support AI-enabled opportunities that improve business outcomes and delivery effectiveness.
Experience working in AI-augmented ways to enhance research, analysis, and solution development.
Ability to collaborate across strategy, technology, data, and design.
Understanding of responsible AI principles, including ethics, privacy, security, and governance.
Clear communication and strong collaboration in client environments.
Curiosity and a continuous learning mindset regarding emerging AI capabilities and their practical application.

Nice To Haves

Lean Six Sigma certification.
Exposure to core enterprise processes such as O2C, P2P, and AR/AP.

Responsibilities

Document workflows and identify process improvement and automation opportunities.
Support process mining and process discovery initiatives, including data preparation, analysis, and insight development.
Build performance reporting, including KPIs, dashboards, and trend analysis, to quantify impact.
Support automation backlogs and transformation roadmaps tied to business value.
Support workshops and synthesize findings into clear recommendations.
Track emerging generative AI and automation trends and translate them into applicable use cases.
Help clients improve core enterprise processes using process mining, analytics, and intelligent automation.

Benefits

Paid time off, including vacation of 12–25 days depending on employee grade, company-paid holidays, personal days, and sick leave, based on policy.
Medical, dental, and vision coverage, or provincial healthcare coordination in Canada, subject to local policy and eligibility.
Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada, subject to local policy and eligibility.
Life and disability insurance.
Employee assistance programs.
Other benefits as provided by local policy and eligibility.
The role may be eligible for variable incentives, bonuses, or commissions, depending on the position and applicable laws.

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