Process Improvement Lead

Parsons Corporation•Minneapolis, MN

10d•$88,400 - $154,700

About The Position

Parsons is seeking a Digital Forensics Process Improvement Specialist to analyze CFL processes, identify operational improvements, and develop data-driven recommendations that improve efficiency, quality, and performance across digital-forensics operations. The role supports continuous improvement, process standardization, accountability, and operational effectiveness across CFL activities. The position is part of Parsons’ Federal Solutions team, which delivers resources and services to U.S. government customers in areas including defense, security, intelligence, infrastructure, and environmental missions. An active Secret security clearance is required.

Requirements

Active Secret security clearance.
Bachelor’s degree in Digital Forensics, Computer Science, Cybersecurity, Information Technology, Criminal Justice, or a related field; four years of relevant experience may substitute for the degree.
Minimum of eight years of process-improvement or related experience.
Proven experience with or demonstrable knowledge of digital-forensics techniques and processes.
Experience identifying process bottlenecks, delays, rework, duplicative activities, error sources, and control weaknesses.
Experience developing corrective and preventive action recommendations and supporting implementation.
Strong analytical, organizational, problem-solving, communication, and collaboration skills.
Ability to define operational performance measures and use data to support process-improvement decisions.
Ability to develop trend analyses, workload projections, and scenario-based recommendations.
Ability to work independently and collaborate effectively within a multidisciplinary team.

Nice To Haves

Lean Six Sigma Green or Black Belt certification.
Project Management Professional certification.
Certified Business Process Professional certification.
Certified Quality Auditor certification.
Certified Manager of Quality/Organizational Excellence certification.
Certified ScrumMaster or comparable agile certification.
ITIL 4 Foundation certification or higher.
Certified Analytics Professional certification.
Experience with workflow redesign, process mapping, automation, standardization, improved data capture, and role-definition initiatives.
Experience developing operational dashboards, key performance indicators, workload models, process metrics, and continuous-improvement roadmaps.
Experience supporting digital-forensics laboratory, case-management, evidence-handling, reporting, quality, or accreditation processes.

Responsibilities

Identify bottlenecks, delays, duplicative activities, unnecessary handoffs, rework, error sources, and control weaknesses across CFL processes.
Develop corrective and preventive action recommendations to address process inefficiencies and control weaknesses.
Identify opportunities for standardization, automation, workflow redesign, improved data capture, and clearer roles and responsibilities.
Work with the broader team to implement approved process improvements.
Define and refine operational performance measures.
Develop trend analyses, workload projections, and scenario-based improvement options.
Collaborate with the broader team to implement data-driven process and performance improvements.
Evaluate process results and recommend additional corrective actions or optimization opportunities as needed.
Support the development of process documentation, workflow maps, performance reports, and improvement plans.
Promote continuous improvement, standardization, accountability, and operational effectiveness across CFL activities.