Process Improvement Lead

Sysco
•Onsite

About The Position

The Process Improvement Lead, Sysco Specialty Companies supports the industrial engineering program across production, warehouse, and delivery operations for US Specialty Businesses. Working independently or with other engineers, the role develops, configures, optimizes, and documents industrial processes from inception through startup and certification. It assesses processes, takes measurements, and interprets data to develop best practices, routines, and solutions that improve productivity and output quality and can scale across operations. Areas of responsibility include Labor Management System configuration and validation, ELS creation and maintenance, process and operational analysis and documentation, travel map updates, productivity assessments, performance audits, field education, and process improvement projects. The position can be performed from a Sysco Specialty site in the continental United States and requires travel to Sysco Specialty facilities or operating sites up to 75%.

Requirements

  • Bachelor of Science degree in Industrial Engineering, Supply Chain, or Logistics.
  • At least 2 years of experience in Industrial Engineering or Process Improvement in a large-scale production, logistics, or distribution environment, or another industry involving Standardized Work and Engineered Labor Standards.
  • Knowledge of industrial engineering concepts related to work measurement and economy of motion, including labor utilization, workflow and layout, process improvement, and standardization.
  • Strong organizational and interpersonal skills, with attention to detail.
  • Strong communication and presentation skills, including the ability to explain technical information clearly and persuasively to gain buy-in.
  • Ability to identify issues and challenges and resolve them effectively and efficiently.
  • Ability to apply basic algebra, geometry, and statistical data concepts.
  • Ability to gather and compile data from multiple systems for analysis, including SQL or queries from other databases.
  • Proficiency with MS Excel, MS PowerPoint, databases, process flow mapping software, AutoCAD, and Minitab.
  • Applicants must be currently authorized to work in the United States.

Nice To Haves

  • Experience with Industrial Engineering and continuous improvement concepts, work measurement, standardization, and process improvement project work.
  • Experience with time study methodologies, MOST, MTM, or Master Standard Data (MSD), including time study software and Labor Management Systems.
  • Lean Six Sigma Green Belt and/or knowledge of lean concepts and methodologies.
  • Prior experience in consulting, Lean Six Sigma, lean warehousing, or facilitating process changes.

Responsibilities

  • Identify and develop best practices for productivity, customer service, and safety; establish location benchmarks, improvement plans, and progress reporting.
  • Implement lean practices in the supply chain by communicating initiatives, instructions, and guidance for productivity improvement.
  • Create project tracking tools and checklists, set expectations, support adherence to guidelines and deadlines, address or escalate system issues, report progress, and measure the impact of lean processes.
  • Support creation and maintenance of Engineered Labor Standards (ELS) and Labor Management System functions, including engineering, system configuration and validation, and field education.
  • Conduct process simulations, time studies, data collection and analysis, risk assessments, frequency studies, MHE speed calibrations, and facility travel map updates; prepare reports from findings.
  • Support performance and productivity benchmarking for ELS, report operational efficiencies, and identify synergies across operating sites.
  • Evaluate operational activities using warehouse, labor management, transportation, telematics, routing, and other business technology systems, including SQL or queries, with a focus on scalable solutions.
  • Recommend system implementations to improve operations and productivity.
  • Maintain accurate Warehouse, Transportation, and Labor Management system parameters and configuration data, and provide timely issue resolution.
  • Create engineering documentation, including Standard Operating Procedures, Prescribed Work Methods, Work Instructions, Process Flow Maps, and Warehouse/Production Travel Maps.
  • Conduct onsite audits and performance validations, including checks of system configurations and operational processes.
  • Monitor associates’ and drivers’ use of prescribed methods, performance, and productivity to assist Operations Management with evaluations and labor-system performance expectations.
  • Support Field Operations and the Specialty GSC team on work methods, ergonomics, process improvement, production throughput, equipment downtime, and operator safety.
  • Support training on engineered labor standards, industrial engineering, and work measurement concepts and tools.
  • Accept additional responsibilities or special projects as requested and perform other job-related duties assigned by a supervisor.
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