P2P Process Improvement Lead

Comcast Resume • Philadelphia, PA

2d

About The Position

The P2P Process Improvement Lead leads technical projects within functional systems and technology platforms, integrating business and functional priorities. The role ensures strategic alignment with business objectives, maintains platform integrity, and uses broad expertise to drive improvements and address complex organizational challenges.

The position serves as the department’s primary technical point of contact for its functional systems and technology platform. It works with business stakeholders, quality assurance, and other teams to gather requirements, review solutions, assess system and vendor changes, support integrations, coordinate training, and help ensure platform readiness and stability. The role requires independent judgment and discretion, along with regular, consistent, and punctual attendance. Work may include nights and weekends on variable schedules as necessary.

Requirements

• 10 or more years of relevant work experience.
• Bachelor’s degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Skills in business, process improvements, and procure-to-pay.
• Ability to work nights and weekends on variable schedules as necessary.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Serve as the primary technical point of contact for the department’s functional systems and technology platform.
• Provide subject matter expertise on platform changes, capabilities, organizational policies, and procedures.
• Review technical solutions to confirm alignment with business requirements and obtain stakeholder agreement on deliverables.
• Evaluate the impacts of system upgrades to maintain the integrity of the functional platform.
• Manage relationships with business stakeholders to gather product and technical requirements.
• Conduct needs analyses for system integrations to meet business objectives.
• Manage training initiatives for new applications or features.
• Assess and recommend new platform functionalities available through vendor releases.
• Work with the quality assurance team to document and account for required testing.
• Provide input on user experience and participate in technical deployment activities to support platform readiness and stability.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance and work nights and weekends on variable schedules as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast’s Operating Principles, prioritize the customer experience, learn and advocate for company technology and services, work collaboratively, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Comcast offers benefit options and personalized guidance and tools to support employees’ physical, financial, and emotional well-being. Further details are available in the benefits summary on the careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior