Under immediate supervision, the Process Assistant performs routine clerical tasks supporting a specific workflow or phase of a business process and is accountable for transactions within that process. The role requires knowledge of the assigned area and applicable department and company policies and procedures. Duties include processing information, documents, and materials; setting up records and files; preparing standard reports and charts; compiling data from multiple sources; contacting other departments to obtain information and reconcile routine discrepancies; performing calculations; making minor corrections; coding items; and maintaining records of processed documents. The Process Assistant informs departments of missing or incorrect data and uses computer systems and related equipment to record, store, and retrieve information. The role also compiles regular and special reports using established formats and procedures and performs other highly structured clerical duties.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED