Under immediate supervision, the Process Assistant performs routine clerical tasks supporting a specific workflow or phase of a business process and is accountable for transactions within parts of that process. The role applies knowledge of the assigned area and relevant department and company procedures to process information, documents, and materials. Tasks include setting up records and files; preparing standard reports and charts; compiling data from multiple sources; contacting other departments to obtain information and reconcile routine discrepancies; performing calculations involving complicated arithmetic; making minor corrections and coding items; maintaining records of processed documents; and notifying departments of missing or incorrect data. The employee uses computer systems and related equipment to record, store, and retrieve information and prepares regular and special reports using established formats and procedures. Basic clerical duties are highly structured and performed according to established procedures. The posting describes two experience levels: Process Assistant I requires 0–2 years of general office experience, while Process Assistant II requires 2 or more years. The position is based in an office work environment, with travel up to 25%.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED