Procedure Scheduler

Nova Staffing Resources•Orlando, FL

About The Position

We are seeking an efficient and experienced Procedure Scheduler to coordinate and manage outpatient diagnostic and therapeutic procedures, radiology appointments, and other essential office appointments. The role supports patients, physicians, and clinical staff by coordinating schedules, communicating preparation instructions, maintaining accurate records, and assisting with insurance authorization requirements. The position is located in Orlando, Florida, and pays $19.00 per hour.

Requirements

At least two years of experience in the same field.
Proficiency with EHR systems and practice management scheduling software.
Strong interpersonal communication skills.
Customer service orientation.
Ability to prioritize tasks in a fast-paced environment.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Schedule patient appointments and specialized outpatient procedures, coordinating calendar availability across physicians and clinical staff.
Provide patients with pre-procedure guidelines, dietary restrictions, and preparation instructions.
Maintain patient records, update scheduling software, and accurately document procedural details in EMR and EHR systems.
Coordinate with billing and insurance teams to verify patient coverage and confirm pre-authorization or pre-certification requirements.
Schedule procedures for all physicians and follow up with patients to arrange procedures.
Send clearance and concern letters and communicate schedule information with doctors and staff.
Handle high-volume inbound calls, appointment rescheduling, and cancellations while minimizing schedule gaps.
Check the order queue and check and return voicemails.
Assist in clinic for all physicians and travel to satellite offices as needed.
Maintain documentation and chart notes and check the accuracy of the monthly schedule.
Perform other tasks as assigned.