Procedural Specialist - DC/Baltimore
About The Position
The Procedural Specialist is a field-based role supporting healthcare professionals across an assigned Mid-Atlantic territory covering Washington, DC and Baltimore. The position provides clinical support, technical expertise, and education to healthcare professionals, working closely with the regional sales team to support surgical procedures, facilitate product adoption, and build relationships with surgeons and hospital personnel. The role involves hands-on support in the operating room and customer education on medical technologies. The ideal candidate is motivated, clinically focused, adaptable, and committed to helping improve patient outcomes and delivering an exceptional customer experience.
Requirements
- Bachelor's degree or equivalent combination of education and relevant professional experience.
- Strong interpersonal, communication, and presentation skills.
- Ability to establish credibility and build relationships with physicians and hospital personnel.
- Comfort working in an operating room environment and supporting surgical procedures.
- Strong organizational skills and ability to manage multiple priorities independently.
- Ability to collaborate effectively with cross-functional sales and clinical teams.
- Willingness to travel within an assigned territory as needed.
Nice To Haves
- Experience in medical devices, surgical sales, clinical support, or a related healthcare field.
- Proactive, adaptable, clinically curious, and relationship-driven approach.
- Interest in supporting surgical teams and helping healthcare providers adopt new technologies.
Responsibilities
- Provide hands-on clinical and technical support to physicians and surgical teams during procedures, ensuring proper utilization of medical technologies.
- Educate and train surgeons, physician assistants, nurses, and other hospital personnel through case support, one-on-one training, in-services, and educational programs.
- Partner with territory sales representatives and regional leadership to coordinate and execute customer training, clinical support, and territory initiatives.
- Develop and maintain relationships with surgeons, operating room personnel, hospital administrators, and other key stakeholders.
- Support adoption and utilization of surgical technologies by identifying opportunities for clinical education and customer engagement.
- Monitor and communicate market trends, competitive activity, and customer feedback to support business growth.
- Collaborate with regional leadership and sales teams to provide customer service and clinical support.
- Provide territory coverage and additional procedural support as needed.
- Address customer inquiries, concerns, and product-related issues in accordance with company procedures.
- Maintain accurate documentation, including clinical activity reports, expense reports, and other required administrative records.
- Represent the organization professionally while adhering to company policies, industry standards, and compliance requirements.
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What This Job Offers
Job Type
Full-time
