Print Service Support Technician
Smart IMS•Richmond, VA
•Hybrid
About The Position
We are seeking a skilled, customer-focused Support Technician to join the IT team. This mid-level role provides technical assistance and support to end users, resolves issues related to print services, and helps ensure optimal IT service delivery. The role supports the Print Service offering. The ideal candidate has a strong understanding of IT systems, problem-solving skills, attention to detail, and a commitment to high-quality customer service and support.
Requirements
- Strong understanding of IT systems.
- Excellent problem-solving skills.
- Attention to detail.
- Commitment to delivering high-quality customer service and support.
Nice To Haves
- Previous experience and knowledge of printers.
- Help desk ticket-handling experience.
- Knowledge of print environments.
Responsibilities
- Provide technical assistance and support to end users.
- Resolve issues related to print services.
- Support the Print Service offering.
- Help ensure optimal IT service delivery.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
