Production Print Technician
About The Position
Join Xerox as an Onsite Service Technician (Production) and bring your advanced electromechanical expertise to our growing Technical Services organization. In this hands-on, customer-facing role, you will diagnose, maintain, and repair large-scale production equipment while helping customers maximize equipment availability and performance. You will serve as a key technical resource for customers and colleagues while delivering service in accordance with established Service Level Agreements (SLAs). Why Join This Team: Apply advanced electromechanical and troubleshooting expertise to large-scale production equipment Receive technical training designed to expand your product and service knowledge Serve as an experienced technical resource and share repair best practices with team members Access career development opportunities within a supportive and collaborative organization Receive comprehensive medical, dental, and vision benefits, wellness credits, and a company contribution to a Health Savings Account Participate in a 401(k) program with company matching Receive paid time off, holidays, and personal days
Requirements
- Advanced electromechanical troubleshooting experience, including the ability to use a multimeter and interpret electrical schematics
- Experience performing diagnostics, maintenance, and repairs on complex electromechanical equipment
- Strong customer service, problem-solving, time management, and organizational skills
- Ability to lift up to 50 pounds and regularly walk, stand, squat, bend, and drive for more than 50 percent of the workday
- This position requires a valid driver's license, current automobile insurance coverage meeting company-specified minimums, and the ability to meet the company's motor vehicle safety standards.
Responsibilities
- Diagnose, troubleshoot, maintain, and repair large-scale production equipment using advanced electromechanical expertise
- Perform maintenance activities including technical diagnostics, software loads, installations, removals, retrofits, and remote resolution
- Manage service calls and resolve equipment issues in accordance with customer SLAs
- Serve as a primary customer contact for equipment maintenance, production support, and supply inventory requirements
- Provide technical assistance and guidance to team members regarding procedures, equipment repairs, and service best practices
Benefits
- Comprehensive medical, dental, and vision benefits
- Wellness credits
- Company contribution to a Health Savings Account
- 401(k) program with company matching
- Paid time off, holidays, and personal days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
