Print Sales Representative

ABC Imaging•Annandale, VA

About The Position

The Print Sales Representative combines hands-on print production with customer service and sales. This person serves as a key point of contact for customers, helping identify their needs, recommend appropriate print products and services, and ensure projects are completed accurately, efficiently, and on time. The role also supports growth of existing accounts and development of new business while working with production, sales, and management teams.

Requirements

Strong customer service and communication skills.
Sales experience or a strong interest in developing sales and customer relationships.
Comfort speaking with customers and identifying opportunities to grow accounts.
Ability to understand customer needs and recommend appropriate products and services.
Strong interpersonal and relationship-building skills.
Excellent attention to detail and commitment to quality.
Experience with Adobe Photoshop and other graphic design programs.
Computer proficiency, including Microsoft Office, Adobe programs, Publisher, and similar software.
Strong organizational and multitasking abilities.
Ability to work effectively in a fast-paced, customer-focused environment.
Ability to work a flexible schedule.
Willingness to follow company processes, safety standards, and policies.

Nice To Haves

Experience with large- and small-format printing.
Experience working within the printing industry.

Responsibilities

Provide customer service in person, by phone, and by email.
Build and maintain relationships with new and existing customers and prospective customers.
Help customers identify suitable printing products and services and recommend additional solutions based on their needs.
Follow up on quotes, orders, project status, and future printing needs.
Assist with generating new business and growing customer accounts.
Prepare quotes, process orders, and ensure job specifications are accurate.
Handle customer questions, concerns, and requests professionally and promptly.
Provide front-counter assistance and create a welcoming customer experience.
Print, scan, copy, and produce jobs according to customer instructions and specifications.
Operate large- and small-format printing equipment.
Review completed jobs for accuracy and quality before delivery.
Maintain and clean printing equipment regularly.
Assist with inventory management and organization of printing materials and supplies.
Coordinate with production, sales, and management teams to meet customer expectations and deadlines.
Assist team members and managers in improving job and production process efficiency.