Print Production Representative

RR Donnelley • Quakertown, PA

1d

About The Position

The Print Production Representative supports purchasing, receiving, invoice processing, inventory, office administration, and production operations. The role uses systems including SAP/Ariba, WBS, WCSS, EPIC, Google Sheets, and Microsoft Office. It processes purchase requisitions, receives products, matches and approves invoices for payment, and assists vendors throughout the order process.

The representative purchases job-related materials other than paper, including cartons, cores, pallets, chipboard, and atlas plates. Plate purchasing includes providing vendors with production-ready artwork files and specifications. The role coordinates with vendors on outside work such as covers and on other job-related materials and production supplies. Additional work includes invoice reconciliation, maintaining carton inventory, supporting physical inventories, resolving purchasing issues, managing printer service requests and supplies, and providing general office and project support.

Requirements

• High school diploma or equivalent preferred.
• At least 2 years of relevant customer service, administrative, or operational support experience in manufacturing operations or an office environment related to the job duties.
• Very good knowledge of general administrative and manufacturing operations procedures and job-specific processes.
• Ability to follow company policy and understand applicable rules or regulations and the impact of work on the department or company.
• Excellent knowledge of functional areas related to the job and ability to consistently apply applicable policies, procedures, regulations, and program objectives.
• Working knowledge of MS Office and/or MAC, Google Suite, or other job-specific programs.
• Excellent oral and written communication skills for communicating across departments.
• Strong organizational skills, including managing deadlines, prioritizing workload, and adjusting to business needs.
• Ability to work weekends and holidays as needed.

Responsibilities

• Use SAP/Ariba, WBS, WCSS, EPIC, Google Sheets, and Microsoft Office.
• Review and process purchase requisitions, receive products, match and approve invoices for payment, and assist vendors throughout the order process.
• Purchase job-related materials other than paper, including cartons, cores, pallets, chipboard, and atlas plates; provide vendors with plate artwork files and specifications.
• Coordinate with vendors for outside work, including covers, and for other job-related materials and production supplies.
• Receive materials and reconcile invoices.
• Maintain carton inventory and new-stock cartons.
• Handle general office duties, including phone calls, filing, email, and data entry.
• Assist managers and office employees with requests for supplies and materials.
• Assist with physical inventories of paper, finished goods, raw materials, and fixed assets.
• Resolve purchasing issues with the procurement specialist.
• Handle product claims and blocked invoices as needed, and process check requests.
• Arrange repair calls and supplies for Xerox and Peak printers; prepare the Peak yearly report and process Xerox monthly invoices.
• Assist managers with projects as needed and perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance
• Voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts
• Possible participation in a bonus, commission, or incentive program, depending on the role

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED