Print Production Representative

RR Donnelley•Quakertown, PA
•$42,400 - $60,000

About The Position

The Print Production Representative supports purchasing, materials management, invoice processing, inventory, and general administrative operations. The role uses SAP/Ariba, WBS, WCSS, EPIC, Google Sheets, and Microsoft Office to process purchase requisitions, receive products, match and approve invoices, and assist vendors throughout the order process. The representative purchases job-related materials other than paper, including cartons, cores, pallets, chipboard, atlas plates, and production supplies, and coordinates with vendors on outside work and plate artwork files and specifications. Additional duties include receiving materials, reconciling invoices, maintaining carton inventory and new-stock cartons, assisting with physical inventories, resolving purchasing issues with a procurement specialist, handling product claims and blocked invoices, and managing printer-related repair calls, supplies, reports, and invoices. The role also performs general office duties, assists managers and employees with supply requests and projects, and completes other assigned duties. Weekend and holiday work may be required as needed.

Requirements

  • High school diploma or equivalent preferred.
  • At least 2 years of relevant customer service, administrative, or operational support experience in manufacturing operations or an office environment related to the job duties.
  • Very good knowledge of general administrative and manufacturing operations procedures and job-specific processes.
  • Ability to follow company policies and understand applicable rules and regulations and their impact on the department or company.
  • Excellent knowledge of functional areas related to the job.
  • Ability to consistently apply applicable policies, procedures, regulations, and program objectives.
  • Working knowledge of MS Office and/or Mac, Google Suite, or other job-specific programs.
  • Excellent oral and written communication skills for communicating across departments.
  • Strong organizational skills, including managing deadlines, prioritizing workload, and adjusting to business needs.
  • Ability to work weekends and holidays as needed.

Responsibilities

  • Use SAP/Ariba, WBS, WCSS, EPIC, Google Sheets, and Microsoft Office.
  • Review and process purchase requisitions, receive products, match and approve invoices for payment, and assist vendors throughout the order process.
  • Purchase job-related materials other than paper, including cartons, cores, pallets, chipboard, atlas plates, and production supplies.
  • Provide vendors with plate artwork files and specifications and coordinate outside work, including covers.
  • Receive materials and reconcile invoices.
  • Maintain carton inventory and new-stock cartons.
  • Perform general office duties, including phone calls, filing, email, and data entry.
  • Assist managers and office employees with supply and material requests.
  • Assist with physical inventories of paper, finished goods, raw materials, and fixed assets.
  • Resolve purchasing issues with the procurement specialist.
  • Handle product claims and blocked invoices as needed.
  • Process check requests for Xerox and Peak Printers; coordinate printer repair calls and supplies; prepare the Peak yearly report and process Xerox monthly invoices.
  • Assist managers with projects as needed and perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with company match
  • Life insurance
  • Voluntary supplemental insurance coverages
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Employer/partner discounts
  • Potential participation in a bonus, commission, or incentive program, depending on the role
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