Print Sales Representative

ABC Imaging•Annandale, VA

About The Position

The Print Sales Representative combines hands-on print production with customer service and sales. The role serves as a key customer contact, identifying customer needs, recommending print products and solutions, supporting existing and new business, and ensuring projects are completed accurately, efficiently, and on time. The position also involves operating printing equipment, reviewing finished work for quality, and collaborating with production, sales, and management teams.

Requirements

Strong customer service and communication skills.
Sales experience or a strong interest in developing sales and customer relationships.
Comfort speaking with customers and identifying opportunities to grow accounts.
Ability to understand customer needs and recommend appropriate products and services.
Strong interpersonal and relationship-building skills.
Excellent attention to detail and commitment to quality.
Experience with Adobe Photoshop and other graphic design programs.
Computer proficiency, including Microsoft Office, Adobe programs, Publisher, and similar software.
Strong organizational and multitasking abilities.
Ability to work effectively in a fast-paced, customer-focused environment.
Ability to work a flexible schedule.
Willingness to follow company processes, safety standards, and policies.

Nice To Haves

Experience with large- and small-format printing.
Experience working within the printing industry.

Responsibilities

Provide customer service in person, by phone, and by email.
Build and maintain relationships with new and existing customers.
Help customers select printing products and services for their projects.
Identify sales opportunities and recommend additional products, services, and print solutions based on customer needs.
Follow up about quotes, orders, project status, and future printing needs.
Assist with generating new business and developing prospective customer relationships.
Prepare quotes, process customer orders, and ensure job specifications are accurate.
Respond to customer questions, concerns, and requests professionally and promptly.
Provide front-counter assistance and create a welcoming customer experience.
Print, scan, copy, and produce jobs according to customer instructions and specifications.
Operate large- and small-format printing equipment.
Review completed jobs for accuracy and quality before delivery.
Maintain and clean printing equipment regularly.
Assist with managing and organizing printing materials and supplies.
Coordinate with production, sales, and management teams to meet customer expectations and deadlines.
Assist team members and managers in improving efficiency throughout the job and production process.