Print Production Operator

ARC Document Solutions•Oak Park, MI

About The Position

ARC is seeking a full-time Print Production Operator – Small Format (Color) to support its employees and customers. The operator receives, processes, and maintains orders for reprographic and color printing services, including bindery and wrapping for delivery. The role also includes some pre-press and graphic design work. The operator reviews work orders before starting jobs and operates equipment and machinery to meet customer specifications. The position produces small-format digital color print materials, prepares and checks incoming files, maintains print equipment, troubleshoots quality issues, and performs finishing and bindery work. It also involves coordinating with Customer Service Representatives, Sales, and Production teams, assisting walk-in customers when needed, inspecting finished work, organizing production areas, and following safety and security procedures.

Requirements

Ability to lift 35–50 lbs.
Ability to stand, bend, and walk frequently in a production environment.
Comfort working in a fast-paced, deadline-driven environment.

Responsibilities

Operate small-format digital color printers to produce high-quality printed materials.
Set up print jobs by selecting appropriate media, color profiles, finishing requirements, and print settings.
Perform color calibration and adjustments, and monitor print runs for accuracy, consistency, and proper registration.
Review incoming files for completeness, resolution, bleed, and formatting issues.
Prepare files through manipulation, paneling, font sourcing or substitution, file identification, placement or replacement, RIP, color correction, and final sizing.
Confirm artwork, photographic files, and color call-outs match work orders and client-provided proofs.
Follow detailed work orders and track job progress in internal systems.
Coordinate with colleagues and departments to deliver files on time and to specifications.
Perform routine printer maintenance, including cleaning, replacing consumables, and calibration.
Troubleshoot print-quality issues such as streaking, color shifts, paper jams, and misfeeds; escalate complex issues when needed.
Operate finishing equipment such as cutters, folders, binders, laminators, and booklet makers.
Trim, bind, laminate, and package printed materials according to job requirements.
Inspect final products for defects, color accuracy, and finishing precision before delivery or pickup.
Work with CSR, Sales, and Production teams to clarify job details and resolve issues.
Provide feedback on job feasibility, timelines, and production challenges.
Assist walk-in customers with small print jobs when needed.
Maintain organized production areas and stocked materials and supplies.
Meet daily production goals while maintaining accuracy and quality.
Follow safety and security procedures, particularly when handling confidential documents.