Print Production Manager

Bertelsmann-Jobs • Valencia, CA

2d • $97,000 - $107,000

About The Position

The Print and Media Production Manager oversees a large, 24x5 digital print-on-demand production facility with 20–25 employees and 25–50 employees during peak season. The role manages staffing, talent development, forecasting, procurement, plant capacity, customer timelines, vendor relations, and process improvement in an on-demand production environment.

The manager works with internal customers to meet critical deadlines and develops and maintains internal procedures. They also collaborate with upper management on researching, developing, and implementing new processes and equipment. The role is responsible for 24-hour print and binding production operations and coordinates staffing and schedules to meet customer requirements.

Requirements

• Associate degree or at least 5 years in a management role.
• Strong technical and mechanical troubleshooting skills across various production equipment.
• Proficiency in Microsoft Office, especially Microsoft Excel.
• Experience managing labor and material costs at the department P&L cost-center level.
• Strong analytical skills and ability to identify and resolve problems.
• Strong organizational skills and ability to use productivity standards to prioritize workload and headcount across work centers and shifts.
• Ability to communicate clearly and persuasively to achieve results.
• High attention to detail.
• Ability to work at a PC for extended periods, walk the production floor, and occasionally lift or move objects weighing up to 35 pounds.

Nice To Haves

• At least 3 years of high-volume digital print and mail fulfillment manufacturing experience.
• A successful track record of developing and promoting talent into functional positions and leadership roles.
• Experience forecasting and scheduling daily, weekly, and monthly production volumes.

Responsibilities

• Maintain adequate staffing levels and identify seasonal trends in volume and turnover.
• Complete supervisor performance appraisals and wage reviews, and assist with associate appraisals and wage reviews.
• Identify and develop employee training and build department structure to meet customer needs.
• Assist the Director with department hiring decisions.
• Resolve issues within and between departments.
• Coach, mentor, and train employees; participate in departmental training to improve efficiency; and provide constructive feedback to encourage improvement.
• Initiate and lead projects that improve department processes and processes affecting the wider organization.
• Assist the Director with special projects and provide daily team leadership, including in the Director’s absence; foster a team environment that manages deadlines, workload, and morale.
• Manage 24-hour print and binding production operations.
• Coordinate staffing and schedules to meet customer requirements.
• Work with internal customers to meet critical deadlines and develop and maintain internal procedures.
• Collaborate with upper management on research, development, and implementation of new processes and equipment.
• Forecast and schedule production volumes and manage labor and material costs at the department P&L cost-center level.
• Monitor production progress on the production floor and assist with troubleshooting equipment and production issues.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree