Print Production Manager

Arvato • Valencia, CA

1d

About The Position

The Print and Media Production Manager is responsible for a large, 24x5 digital print-on-demand production facility with 20–25 employees, increasing to 25–50 during peak season. The role oversees associated on-demand production activities, including staffing, talent development, forecasting, procurement, plant capacity, customer timelines, vendor relations, and process improvement. The manager works with internal customers to meet critical deadlines and maintains and develops internal procedures. The role also works closely with upper management on researching, developing, and implementing new processes and equipment.

The manager is responsible for 24-hour print and binding production operations and coordinates staffing and schedules to meet customer requirements. The role provides daily team leadership and supports the department in the Director’s absence, helping the team manage deadlines, workload, and morale.

Requirements

• Associate degree or 5+ years in a management role.
• Strong track record of developing and promoting talent into functional positions and leadership roles.
• Strong technical and mechanical troubleshooting skills across various production equipment.
• Proficiency in Microsoft Office, particularly Microsoft Excel.
• Experience effectively managing labor and material costs at the department P&L cost center level.
• Strong analytical, problem-identification, and problem-resolution skills.
• Ability to forecast and schedule daily, weekly, and monthly production volumes.
• Strong organizational skills and proven ability to use productivity standards to determine and prioritize workload and headcount across work centers and shifts.
• Ability to communicate clearly and persuasively to get results.
• High attention to detail.
• Ability to work at a PC for extended periods, walk the production floor, and occasionally lift or move objects up to 35 pounds.

Nice To Haves

• 3+ years of high-volume digital print and mail fulfillment manufacturing experience.

Responsibilities

• Maintain adequate staffing levels and identify seasonal trends in volume and turnover.
• Complete supervisor performance appraisals and wage reviews, and assist with associate appraisals and wage reviews.
• Identify and develop training with associates, and develop department structure to meet customer needs.
• Assist the Director with department hiring decisions.
• Resolve issues within or between departments.
• Coach, mentor, and train employees and support their development.
• Participate in departmental training to improve efficiency.
• Encourage improvement through critical and constructive feedback, and lead and inspire change.
• Initiate and lead projects to improve departmental processes and processes affecting the wider organization.
• Assist the Director with special projects as needed.
• Provide daily team leadership and leadership in the Director’s absence, fostering a team environment that manages deadlines, workload, and morale.
• Oversee 24-hour print and binding production operations.
• Coordinate staffing and schedules to meet customer requirements.
• Work with internal customers to meet critical deadlines and develop and maintain internal procedures.
• Work closely with upper management on research, development, and implementation of new processes and equipment.
• Forecast and schedule production volumes and manage labor and material costs at the department P&L cost center level.
• Monitor production progress on the production floor and assist with troubleshooting equipment production issues.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible spending accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree